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Audi Dallas - Service Center

Dallas, TX

4.8
1,040 Reviews

1,040 Reviews of Audi Dallas - Service Center

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September 16, 2022

The dealership is very accommodating and one leaves with a pleasant experience. Everyone is helpful and professional. Upfront and honest on the best way to service your car. More

by jane
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 17, 2022 -

Audi Dallas responded

jane, thank you for sharing 5-star praise! We're pleased to hear our team is helpful and professional! We appreciate your endorsement. See you next time. Take care!

September 10, 2022

Very professional staff, quick in and out of the service department. Clean facility. Will return for more . More

by Vipergts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 10, 2022 -

Audi Dallas responded

Vipergts, thank you for sharing 5-star praise! We're glad to hear our team is professional! We appreciate your endorsement. See you next time. Take care!

September 09, 2022

Audi Dallas is the best auto dealership in the DFW Metroplex! Their honest approach to sales, combined with their unwavering commitment to exemplary customer service for all is both refreshing and More

by Bonajc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mobley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaori Gray********, Jordan Windham
Sep 09, 2022 -

Audi Dallas responded

Bonajc, thank you for sharing 5-star praise! We're glad to hear Thomas, Jordan, JP, Michael and the rest of our team earned your commendation for their continued kindness, generosity and compassion! We appreciate your endorsement. See you next time. Take care!

September 04, 2022

Very helpful! !! Love their upgraded facility as well! Hopefully I can trade my car in soon. More

by Kabrysha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 05, 2022 -

Audi Dallas responded

Kabrysha, thank you for sharing 5-star praise! We're glad to hear our team was helpful! We appreciate your endorsement. See you next time. Take care!

August 31, 2022

Have been an Audi Dallas customer for more than 10 years (both sales and service). Consistently friendly, helpful, and able to handle issues as they arise. More

by ¢#3£Å¡34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 01, 2022 -

Audi Dallas responded

Thank you for sharing 5-star praise and mention of 10 years of patronage of our dealership. We greatly appreciate your business and your endorsement and look forward to the next opportunity to serve you. Thanks again!

August 28, 2022

I had heard good things about Audi Dallas and their service department. My experience was nothing less than I expected, really good! I need an extended warranty and plan to talk with them about that More

by Mleubanks51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Rosenkrantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moore
Aug 28, 2022 -

Audi Dallas responded

Mleubanks51, thanks for sharing 5-stars! We're happy to hear our team provided really good service! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 27, 2022

Marvin provided excellent customer service. He made sure my vehicle was taken care of efficiently and effectively. More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2022 -

Audi Dallas responded

DK, thanks for sharing 5-stars! We're pleased to hear Marvin provided excellent customer service! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 26, 2022

Great customer service experience and they keep a good communication about what is happening with your vehicle. More

by Gisela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Audi Dallas responded

Gisela, thanks for sharing 5-stars! We're glad to hear our team provided a great customer experience! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 26, 2022

Audi Dallas do you been my go to dealership for the last 10 years and two Audi A5s. They are a great dealership and as professional in frontly as you can get. And my service writer is the absolute best in t More

by Mike Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2022 -

Audi Dallas responded

Mike, thanks for sharing 5-stars! We're glad to hear our team is professional! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 25, 2022

Poor customer service and communication. I had to follow-up multiple times and also needed to escalate to get the status of my car. Not delivered on-time as promised. Very disappointed. More

by Deepak Bundela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katelyn Neu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Audi Dallas responded

Deepak, we apologize that your vehicle was not delivered in a timely manner after we recently removed the third row seat to remove the glass and that we didn't communicate adequately throughout the process. We are passing your feedback along to our leadership for review and yearn to provide you improved experiences on your future visits. Best wishes.

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