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Audi Dallas - Service Center

Dallas, TX

4.8
1,040 Reviews

1,040 Reviews of Audi Dallas - Service Center

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October 04, 2022

Our experience is thst we can get service when needed, and either wait in a pleasant environment, or get transportation, arranged through our long standing service advisor. More

by slpembe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Audi Dallas responded

slpembe, thank you for sharing praise regarding your experience with Marvin in service. We are pleased to hear that you were thoroughly explained your options for the duration of your service and pleased everything went smoothly. Let us know when we may serve you next. Thanks again!

Oct 04, 2022 -

slpembe responded

Okay. Thank you again

September 29, 2022

I am happy with excellent customer service. However, it will be better if service center answer phone call immediate. More

by Moin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2022 -

Audi Dallas responded

Moin, thank you for sharing praise regarding the customer service you received. We appreciate your feedback and look forward to serving you additionally on future visits. Thanks again!

September 29, 2022

The service department was attention my needs to get my renewal inspection done for my annual registration. More

by gavin.scott3914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C Turner
Sep 30, 2022 -

Audi Dallas responded

gavin.scott3914, thanks for the 5-stars and noting a great experience in service! We appreciate the feedback and look forward to serving you again next time. Take care!

September 22, 2022

There customer service is outstanding. They answered all my questions and very quick with the repairs. More

by Dayden7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Dallas responded

Dayden7, thank you for sharing 5-star praise! We're pleased to hear our team's customer service is outstanding! We appreciate your endorsement. See you next time. Take care!

September 21, 2022

Great service! Car is always clean and ready when expected. Service advisors are always helpful even if you’re not “their” client. Great job! More

by Dorielledvorin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Moore, Jordan Windham
Sep 22, 2022 -

Audi Dallas responded

Dorielledvorin, thank you for sharing 5-star praise! We're happy to hear our team provides great service! We appreciate your endorsement. See you next time. Best wishes!

September 20, 2022

Service was efficient, polite and top-notch. Erik was a pleasure to work with on scheduling and performance of the work. More

by Jimturner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Audi Dallas responded

Jimturner, thank you for sharing 5-star praise! We're pleased to hear Erik and the rest of our team provided efficient, polite service! We appreciate your endorsement. See you next time. Best wishes!

September 17, 2022

I had a pleasant experience. My service supervisor was efficient, professional, and nice overall! Complimentary coffee, drinks, and snack variety area to choose from, while you w More

by Audi4000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Neu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Dallas responded

Audi4000, thank you for sharing 5-star praise! We're glad to hear our team is professional and efficient! We appreciate your endorsement. See you next time. Take care!

September 17, 2022

Service advisor and service was excellent. Car was also wash. Work performed in a reasonable time frame More

by dmglover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Audi Dallas responded

dmglover, thank you for sharing 5-star praise! We're happy to hear our service was excellent was performed in a reasonable time frame! We appreciate your endorsement. See you next time. Best wishes!

September 17, 2022

Jaramy, my sales representative, Along with Christina, my service advisor, provided excellent service, communicated every step of the way and made certain I was satisfied with the work. A wonderful experie More

by Annsadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina- Service Dept.
Sep 19, 2022 -

Audi Dallas responded

Annsadams, thank you for sharing 5-star praise! We're glad to hear Jaramy and Christina were professional and earned your recommendation! We appreciate your endorsement. See you next time. Best wishes!

September 17, 2022

The dealership is really nice and clean, I thought I was going to be upset but we received the utmost kindness from everyone we met. We travel a bit but coming to this dealership for all of our maintenance More

by kwatkins1100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

kwatkins1100 responded

kwatkins1100 The dealership is really nice and clean, I thought I was going to be upset but we received the utmost kindness from everyone we met. We travel a bit but coming to this dealership for all of our maintenance will be enjoyable. Thanks to my service advisor Marvin Clayton was excellent and professionalism was awesome. Thanks for showing me a real awesome dealership that makes us happy and assured that the customer comes first

Sep 19, 2022 -

Audi Dallas responded

kwatkins1100, thank you for sharing 5-star praise! We're pleased to hear Marvin was excellent and professional! We appreciate your endorsement. See you next time. Thanks again!

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