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Audi Dallas - Service Center

Dallas, TX

4.8
1,040 Reviews

1,040 Reviews of Audi Dallas - Service Center

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December 22, 2022

I really didn’t expect the experience to be as good as it was after a previous experience with Audi - Plano. Matt 9my service advisor) was fantastic and walked a noob like me thru the process without provid More

by Brada269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Dec 23, 2022 -

Audi Dallas responded

Brada269, thank you for the 5-stars and noting an experience better than you expected! We appreciate your praise regarding working with Matt and we look forward to serving you additionally next time. Thanks again!

December 16, 2022

We have purchased many vehicles from Audi Dallas over the years. I very much appreciate how this dealership treats their customers both before and after the sale. They have an excellent service department an More

by ejzorinsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Lambrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Windham
Dec 17, 2022 -

Audi Dallas responded

ejzorinsky, thank you for leaving 5-stars! We're glad to hear our team provides excellent customer service! We appreciate your praise. We look forward to serving you additionally in the future. Thanks again!

December 14, 2022

The service from beginning to end was excellent. My service rep was extremely supportive and professional. More

by lajones42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Dec 14, 2022 -

Audi Dallas responded

lajones42, thank you for noting a 5-star experience. We're happy to hear our team provided excellent service! We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

December 12, 2022

Quick professional and easy- Tim was very nice 😊 they made sure my vehicle was returned the way I left it or even better More

by angelicagossett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Dec 13, 2022 -

Audi Dallas responded

angelicagossett, thank you for noting a 5-star experience. We're glad to hear Tim and the rest of our team are nice and professional! We appreciate your praise. Let us know when we may serve you additionally. Best wishes!

December 09, 2022

Done in time promised. Comfortable waiting area. First class! Took good care of the problem. More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Dec 09, 2022 -

Audi Dallas responded

Mimi, thank you for noting a 5-star experience. We're glad to hear our team provided first class service! We appreciate your praise. Let us know when we may serve you additionally. Best wishes!

Dec 09, 2022 -

Mimi responded

The garage door opener that was on the middle console is missing. Please ask about it. Thanks Maretta Deiterman

December 06, 2022

Jordan, my service representative, did a good job explaining what I should expect. I liked the link which let me follow the progress of the work & know when the car was ready. More

by Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Dec 06, 2022 -

Audi Dallas responded

Ruth, thanks for sharing 5-stars! We're happy to hear Jordan was explanative and communicative! We appreciate your feedback and look forward to serving you again next time. Thanks again!

December 05, 2022

The service was great the service attenden was very helpful, was and always a good experience More

by OuraScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Dec 05, 2022 -

Audi Dallas responded

OuraScott, thanks for sharing 5-stars! We're glad to hear our service is always great! We appreciate your feedback and look forward to serving you again next time. Take care!

December 05, 2022

Excellent service at all times. They are friendly and very receptive. They go out of their way to assist you. More

by MAHMOH007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 06, 2022 -

Audi Dallas responded

MAHMOH007, thank you for sharing praise regarding your expeirence with Isaac in service! We sure appreciate your feedback and pleased to hear that our team goes out of their way to assist you. Let us know when we may serve you additionally. Thanks again!

November 30, 2022

Service staff is always extremely friendly, professional, and helpful. The process is seamless and makes my like very easy from start to finish. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Dec 01, 2022 -

Audi Dallas responded

Jay, thanks for sharing 5-stars! We're glad to hear our team is always friendly, professional and helpful! We appreciate your feedback and look forward to serving you again next time. Thanks again!

November 29, 2022

Audi Dallas always provides me with personalized service. They keep me informed as to the status of my service. And they always do th job right. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Audi Dallas responded

Rusty, thanks for sharing 5-stars! We're happy to hear our team always provides personalized service! We appreciate your feedback and look forward to serving you again next time. Thanks again!

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