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Audi Dallas - Service Center

Dallas, TX

4.8
1,052 Reviews
Call Service Center (214) 561-1800

1,052 Reviews of Audi Dallas - Service Center

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June 02, 2023

Very happy with the excellent service at Audi Dallas. Excellent service department. Great guys. Thanks. More

by stevedaltx Stevedaltx Expy sbglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jun 03, 2023 -

Audi Dallas responded

Thanks for sharing 5-stars and noting you were very happy with the service you received. We appreciate your praise. Let us know when we may serve you additionally. Thanks again!

June 01, 2023

Ramsay was great! He communicated well with me throughout and met his originally promised timetable. More

by ggraffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsay
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Jun 01, 2023 -

Audi Dallas responded

ggraffy, thank you for sharing 5-stars! We're glad to hear Ramsay is communicative and timely! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 01, 2023

The appointment was easy to set up and fit my schedule. I was greeted promptly when I arrived and received immediate attention. Everything went extremely well and very smoothly. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Guillory
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Jun 01, 2023 -

Audi Dallas responded

Jay, thank you for sharing 5-stars! We're glad to hear our team made sure things went smoothly and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 28, 2023

I brought my car in for a factory recall repair. I later got an invoice for repairs for items that are covered under my warranty. Had I not protested it, I would have paid for items that are already More

by gavin.scott3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Report | Print
May 29, 2023 -

Audi Dallas responded

gavin.scott3914, thanks for servicing with us and taking time to note your experience working with Ramsey. We apologize for the price discrepancy and pleased to see you noted it and had it resolved. We look forward to better serving you and earning the fifth star on future engagements. See you next time. Thanks again!

May 27, 2023

Everyone is very knowledgeable. The staff treats everyone like a VIP. I trust them with my car. More

by Annie C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager Jordan
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May 28, 2023 -

Audi Dallas responded

Annie, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable and treats you like a VIP! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

May 17, 2023

Marvin is professional, personable & has accommodated all of my inconveniences. Always Great Service and Experience More

by latiamorton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Audi Dallas responded

latiamorton, thank you for sharing 5-stars! We're glad to hear Marvin is professional and personable! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

May 14, 2023

Ramsey was attentive, understanding, and empathetic with my dilemma. He kept me informed and assisted with getting me back to the dealership to pick up my vehicle More

by suncere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Report | Print
May 14, 2023 -

Audi Dallas responded

Thanks for sharing 5-stars and noting your time with Ramsey being attentive, understanding and empathetic. We appreciate your praise and we look forward to serving you again next time. Thanks again!

May 12, 2023

Every staff member is friendly and personable and provides excellent service to their customers. A great experience. More

by Lvogt3310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalun Watkins
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May 12, 2023 -

Audi Dallas responded

Lvogt3310, thank for you for sharing 5-stars! We're glad to hear our team is friendly and personable! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

May 12, 2023

Great service although had to wait for my car to be cleaned after I arrived. Love the service just want to be notified to return when car is ready to be picked up. More

by May9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Report | Print
May 12, 2023 -

Audi Dallas responded

May9, thank for you for sharing 5-stars! We're happy to hear our team provides great service! Additionally, we appreciate your feedback with the necessity of being notified and will be forwarding that to management! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 12, 2023

Professional, on time and prompt service. Audi Dallas has their act together! Solid team effort! More

by SLowry104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2023 -

Audi Dallas responded

Slowry104, thank you for sharing 5-stars! We're glad to hear our team is professional and prompt! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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