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Audi Dallas - Service Center

Dallas, TX

4.8
1,041 Reviews

1,041 Reviews of Audi Dallas - Service Center

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May 02, 2023

The service is consistently 5 star level. My vehicle is a pleasure to drive because of the expertise and precise performance of the mechanics. More

by lajones42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory Jr.
May 03, 2023 -

Audi Dallas responded

lajones42, thank you for sharing 5-stars! We're glad to hear our team provides 5-star service! We look forward to serving you additionally in the future. Best wishes!

April 30, 2023

This is your best place to do business if you own or are interested in buying an Audi vehicle. More

by iwobho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2023 -

Audi Dallas responded

lwobho, thank you for sharing 5-stars! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 30, 2023

Excellent service and thank you to Jalun Watkins, very professional along with your employees to greet and welcome us. More

by Hermandcruz21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalun Watkins
Apr 30, 2023 -

Audi Dallas responded

Hermandcruz21, thank you for sharing 5-stars! We're happy to hear Jalun Watkins provided excellent and professional service! We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 28, 2023

Service went fine. First one for electric car. I was told it was included in car price. But it wasn’t. Took a while for service tech to induct car. Quality of service More

by pdrewes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim b
Apr 30, 2023 -

Audi Dallas responded

pdrewes, thank you for sharing 4-stars and apologize for the confusion regarding the first service being included! If you have additional questions or want feedback, you may always reach our Service Director, Daniel McClure at daniel.mcclure@audidallas.com or 214.561.1850. Daniel would be happy to answer any questions you may have regarding the mis-communication. We appreciate your praise and look forward to serving you additionally in the future. Thanks again!

April 26, 2023

Everyone is very kind and pleasant. The service department was excellent and had my car ready sooner than expected. I loved the video update on my car as well! More

by gnwoodyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey 5 Stars
Apr 26, 2023 -

Audi Dallas responded

gnwoodyard, thank you for sharing 5-stars! We're glad to hear our team is kind and pleasant! We appreciate your praise and look forward to serving you additionally in the future. Best wishes!

April 21, 2023

It was my first time at this dealership and what a great experience. Came in for a couple little issues I was having in my car and Greg Magee provided me with an outstanding Customer Service. He is knowledg More

by Alejandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Apr 22, 2023 -

Audi Dallas responded

Alejandra, thank you for sharing 5-stars and noting your experience working with Greg in service! We appreciate your praise and pleased to hear you enjoyed the experience! We look forward to serving you additionally in the future. Take care!

April 21, 2023

Thank you Audi Dallas for the fantastic service I received from service advisor Matt Truong. The other day Matt helped me service my Audi Etron with a major service. I did not know how important th More

by ellensiu73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Truong
Apr 21, 2023 -

Audi Dallas responded

ellensiu73, thank you for sharing 5-stars! We're pleased to hear Matt Truong provided fantastic service! We look forward to serving you additionally in the future. Thanks again!

April 14, 2023

Always excellent and courageous. Always great service. The team is knowledgeable, helpful and very efficient More

by dianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Nigo
Apr 14, 2023 -

Audi Dallas responded

dianne, thank you for sharing 5-stars! We're happy to hear our team always provides great service and is knowledgeable and helpful! We look forward to serving you additionally in the future. Thanks again!

April 12, 2023

From the reception to the lounge to the coffee and water everything ran smoothly and elegantly. More

by Nasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2023 -

Audi Dallas responded

Nasser, thank you for sharing 5-stars and noting everything ran smoothly from reception to the lounge and refreshments! We appreciate your praise and look forward to serving you again in the future. Thanks again!

April 05, 2023

Service is excellent! Andy Mireles is an asset to the organization. Everyone very helpful and responsive to your needs. More

by Jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey
Apr 05, 2023 -

Audi Dallas responded

Jm, thanks for sharing 5-stars and noting excellent service with Andy! We're pleased you had a positive experience with us and we look forward to serving you again next time. Thanks again!

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