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Audi Dallas - Service Center

Dallas, TX

4.8
1,051 Reviews

1,051 Reviews of Audi Dallas - Service Center

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December 02, 2023

Called my sales person Jaramy LaLonde and she set everything up. Drop off, loaner car and set me up with Matt my service provider. Checked in with me to let me know how everything was going and when More

by katHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Truong
Dec 02, 2023 -

Audi Dallas responded

katHill, thank you for sharing kind words regarding your experience with us! We sure appreciate your praise regarding working with Matt and pleased to hear that Jaramy got you taken care of! We look forward to serving you additionally when the opportunity arises! Thanks again!

December 02, 2023

Excellent customer service and assistance in an emergency situation. Service coordinator and Jalun were especially helpful! More

by jpoynor23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalun
Dec 02, 2023 -

Audi Dallas responded

jpoynor23, thank you for sharing 5-stars and kind words regarding your experience with Jalun in service! We sure appreciate your praise! We look forward to serving you additionally when the opportunity arises! Take care!

November 30, 2023

Audi Dallas took great care of me and Tim is awesome! Service completed quicker than promised. Great experience with Alto for shuttling back and forth. More

by Belinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Nov 30, 2023 -

Audi Dallas responded

Belinda, thank you for sharing 5-stars! We're glad to hear Tim is awesome! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 28, 2023

The advisor Marvin was precise with his his knowledge and reminded me of my next service! Excellent More

by aswill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Audi Dallas responded

aswill01, thank you for sharing 5-stars! We're pleased to hear Marvin is knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

November 19, 2023

I have had an excellent customer service experience with my service provider-Andy Mireles. He has always been dedicated to providing me with realistic estimates for the cost of service, the time a service More

by Mpacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2023 -

Audi Dallas responded

Mpacker, thank you for sharing 5-stars! We're pleased to hear Andy Mireles provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

November 18, 2023

Audi Dallas is so easy to work with. I drop off my car and they take care of the rest! I'm in and out in no time. The lounge is perfect for working while my car is being serviced. Just a More

by rileyjosephoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Bahner
Nov 19, 2023 -

Audi Dallas responded

rileyjospheoneill, thank you for sharing 5-stars! We're happy to hear our team is easy to work with and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

October 28, 2023

Yes Marvin Clayton did another wonder job and my wife might want that Grey Q4 on the floor. More

by mcdonald.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Audi Dallas responded

mcdonald.richard, thank you for sharing 5-stars! We're glad to hear Marvin Clayton did a wonderful job! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 24, 2023

Best customer service. Jorge smiled from the time I walked in and he checked on me throughout my visit. More

by yolandaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Oct 24, 2023 -

Audi Dallas responded

yolandaj5, thank you for sharing 5-stars and noting the best customer service from Jorge! We appreciate your positive feedback. See you next time. Thanks again!

October 20, 2023

Great service! ! Very communicative and knowledgeable about the vehicle. My advisor was nice and kept me informed throughout the service More

by lboatner2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Turner
Oct 20, 2023 -

Audi Dallas responded

lboatner2010, thank you for sharing 5-stars! We're happy to hear our team is communicative and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 19, 2023

Very Professional, Efficient, and competent service! Thanks to Matt Truong and the rest of the team! Some repair jobs take longer than others, but my vehicle was serviced within 2 business days due to More

by michael montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong
Oct 20, 2023 -

Audi Dallas responded

michael, thank you for sharing 5-stars! We're pleased to hear Matt Truong and the rest of our team are professional and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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