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Audi Dallas - Service Center

Dallas, TX

4.8
1,050 Reviews
Call Service Center (214) 561-1800

1,050 Reviews of Audi Dallas - Service Center

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January 31, 2024

Everything as expected. Service done as promised. Excellent attitude from all al Audi Dallas. Thank you More

by ingfhf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grant
Report | Print
Jan 31, 2024 -

Audi Dallas responded

ingfhf, thank you for sharing 5-stars! We're glad to hear our team has an excellent attitude and provided service as expected! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

January 27, 2024

I can’t imagine a business, whether in the auto industry or other, that has better customer service. And Jordan Wyndham is the absolute best! More

by Darylreaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Wyndham
Report | Print
Jan 27, 2024 -

Audi Dallas responded

Darylreaugh, thank you for sharing 5-star praise regarding your service visit with Jordan! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

January 26, 2024

Excellent service. Love the videos that are texted to me with a summary of service by the technicians. Convenient ride-home service when dropping off the vehicle. Great More

by frank.bohlmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Audi Dallas responded

frank, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 25, 2024

This is the worst Audi dealership that I have ever gone to. They don’t complete the services you come in for and try to advise you if other issues not related to what you have come in for. The sign off o More

by Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramsey Guillory, Daniel McClure
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January 24, 2024

Service person was very courteous and knowledgable. He gave me a choice about service. Thank you More

by mbowlin312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 25, 2024 -

Audi Dallas responded

mbowlin213, thank you for sharing 5-stars! We're pleased to hear our team is courteous and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

January 23, 2024

Audi Dallas Ramsey Guillory Service Advisor was extremely hard to talk to. Not A Great experience. He must have been having a bad day. I asked for a supervisor he put me on hold never came back lol. Top-Top- More

by tradinggame3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramsey Guillory
Report | Print
Jan 24, 2024 -

Audi Dallas responded

tradinggame3, we are sorry to hear that your experience reaching out to service over the phone was met with anything other than excellence. We passed your note along to our leadership who pulled phone records, but unfortunately could not locate a matching call without correlating contact information to review. As such, we wanted to provide a direct contact that you may reach out to at your convenience. You may reach our Service Director, Daniel Mcclure at daniel.mcclure@audidallas.com or 214.561.1850. Talk soon. Take care!

January 23, 2024

Staff is attentive and was able to fix the issue with my car. I was satisfied with the service. More

by gavin.scott3914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Audi Dallas responded

gavin.scott3914, thank you for sharing kind words regarding the excellent experience in service with Marvin We appreciate your endorsement and we look forward to serving you additionally. See you next time. Thanks again!

January 22, 2024

Excellent service, clean facility and quickly took care of us. Ramsey was extremely easy to work with and Renee worked us in earlier at short notice since we were coming from out of town. More

by Mbcollege18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey
Report | Print
Jan 22, 2024 -

Audi Dallas responded

Mbcollege18, thank you for sharing 5-star praise! We appreciate your endorsement regarding excellent service, our clean facility and timely assistance. We appreciate your feedback regarding Ramsey and Renee in particular. See you next time. Thanks again!

January 21, 2024

Great experience with Ramsey and the Audi Dallas team. Excellent communication, quick repair and over all easy to work with. Thank you! More

by colbertkelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory
Report | Print
Jan 21, 2024 -

Audi Dallas responded

colbertkelli, thanks for sharing kind words regarding your experience with Ramsey! We love hearing that there was great communication and overall was an easy experience. See you next time. Thanks again!

January 20, 2024

Audi Dallas is The Best. Top-Top-Quality service (sales, service, driveway, across the board, with Zero pretentiousness. Great people. Wonderful dealership. More

by dmusket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Huneycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacy Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Rosenkrantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Wyndham, Randy Rogers, Don Lambrecht
Report | Print
Jan 21, 2024 -

Audi Dallas responded

dmusket, thank you for sharing kind words regarding your experience with our top-quality experience across sales service and post-sale! Thank you for your business and your feedback. See you next time. Thanks again!

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