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Audi Dallas - Service Center

Dallas, TX

4.8
1,050 Reviews

1,050 Reviews of Audi Dallas - Service Center

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March 08, 2024

Ramsey was great. I didn't mind waiting for my service to be completed. Everyone in the dealership is always friendly, I can work peacefully, and have the bonus availa More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory, Katelyn Neu
Mar 09, 2024 -

Audi Dallas responded

K, thank you for sharing 5-stars and noting that Ramsey was great to work with! We appreciate your business and your feedback and we look forward to serving you additionally when the time comes. Thanks again!

March 02, 2024

Jordan was amazing and inmate 225 was great as wel! ! very friendly. Brandon needs to learn Spanish . And smile more ! More

by Isaacnieto1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2024 -

Audi Dallas responded

Isaacnieto1010, thank you for sharing 5-stars and noting that Jordan was amazing to work with! We appreciate your business and your constructive notes regarding your engagement with Brandon as well. Thank you for taking time to share feedback. We will pass it along to our leadership. We look forward to serving you additionally in the future. Best wishes!

February 29, 2024

The service was great and fast. Great friendly team. My complaint is the lack of loaner vehicles available. The wait is almost a month. I wanted to take care of other issues of that More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Mar 01, 2024 -

Audi Dallas responded

Pablo, we appreciate your business and your feedback regarding your recent service visit. We understand your frustration regarding a shortage of loan cars and want you to know we are passing your feedback along to our leadership. While loan cars may not be available on the day of service, we can schedule them out to take care of your needs on a future date with a loan car. If you change your mind, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com and he would be happy to assist in scheduling. We look forward to earning the extra two stars on future visits. Thanks again!

February 27, 2024

Audi dallas always does an awesome job! It’s like extra family for me…my saleswoman Jaramy is awesome she always makes sure I’m ok, and my service advisor Christina is amazing, she makes sh More

by BreBall89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Turner
Feb 27, 2024 -

Audi Dallas responded

BreBall89, thank you for sharing 5-stars and noting that Jaramy was awesome in sales and Christina in service! We're glad to hear our team is professional and helpful! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 27, 2024

If you are looking to buy a new car, you should stop at Audi of Dallas. Before you make your final decision on buying your new car. I understand that there are great dealers ships. But not like Audi of Dal More

by Dominic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
Feb 27, 2024 -

Audi Dallas responded

Dominic, thank you for sharing 5-stars! We're happy to hear Marcelo provided a great experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 26, 2024

The service I received today was exceptional from the very beginning to the absolute finish More

by osbormic55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Audi Dallas responded

osbormic55, thank you for sharing 5-stars! We're happy to hear our team provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 23, 2024

The entire experience was excellent. From the time I pulled into the service department until I left everything was top drawer. Thank you Jalun and all the rest of the team. More

by rwwight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalun Watkins
Feb 23, 2024 -

Audi Dallas responded

rwwight, thank you for sharing 5-stars! We're happy to hear Jalun and the rest of our team provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 22, 2024

Robert Grant provided excellent service and follow up. I truly appreciated his getting me a loaner car. The extensive service work was done in a very timely manner. I was quite pleased More

by kweeve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grant
Feb 22, 2024 -

Audi Dallas responded

kweeve, thank you for sharing 5-stars! We're happy to hear Robert Grant provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Take care!

February 21, 2024

Great service. They even shuttled me to and from work. Would come back again to Audi of Dallas. More

by Aldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorielle Dvorin
Feb 21, 2024 -

Audi Dallas responded

Aldo, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 21, 2024

Awesome Customer Service and Will definitely keep you posted regarding the upcoming service appointments. Very professional and friendly More

by Toniallen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Audi Dallas responded

Toniallen34, thank you for sharing 5-stars and noting awesome customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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