Audi Dallas - Service Center

Jordan has always been our service rep. His courtesy and promptness on the phone and in person are exceptional. In have been in to Audi multiple times both with my new A7 and my husbands R8. Jordan provid promptness on the phone and in person are exceptional. In have been in to Audi multiple times both with my new A7 and my husbands R8. Jordan provides us with a comparable rental and I'm always in and out of the dealership within a quick period of time. Jordan follows up with a phone call to be sure the service was as expected and has even sent someone to my home a time or two to be sure I had my matter handled and that it was convenient for me and my time schedule. More

I've been to Audi Dallas several times to service my 2006 A6 - not because it's a bad car - but because I've had it so long and only trust Audi Dallas on even routine service. This level of trust has b 2006 A6 - not because it's a bad car - but because I've had it so long and only trust Audi Dallas on even routine service. This level of trust has been hard earned by my service advisor, Jordan Windham, who has consistently gone out of his way to provide me with top notch customer service. Beyond that, Jordan has taken the time to get to know me and my car like no one else in this industry has ever done! I believe he is up front and honest with me about my options, and he works closely with Iric and team in the garage to solve any issues my car is experiencing and keep me updated. Jordan has made Audi Dallas the "go to" place for me and my A6! More

Jordan has handled the service on my Q7 for over two years and is always friendly and dependable. Most recently he handled a recall issue along with helping me select a new set of tires. He keeps me w years and is always friendly and dependable. Most recently he handled a recall issue along with helping me select a new set of tires. He keeps me well informed on the status of the service and meets his time commitments. More

My service advisor at Audi Dallas, Jordan Windham, has completely spoiled me forever. I will buy another vehicle there entirely because of him and his stellar service. I almost don't want to tell you all completely spoiled me forever. I will buy another vehicle there entirely because of him and his stellar service. I almost don't want to tell you all of the things he does for me, because he makes me feel so special that I THINK he's doing them only for me. However, I've seen him with his other customers, and I know he gives them all that kind of awesome customer service. When have you EVER seen customers hug their service manager? Seriously? I can't think of a single time he's ever said no to a request or seemed the least bit put out by my stupid questions and ridiculous requests. He's kind, friendly, pleasant, professional and really is the absolute best thing about buying a car (or having one serviced) at Audi Dallas. I can't recommend him, or his dept. highly enough! More

We have worked with Jordan for two years and have nothing but praise for him. He is always professional, courteous and prompt. Everyone gets the same treatment from him--a sincere, warm hello and handshake, but praise for him. He is always professional, courteous and prompt. Everyone gets the same treatment from him--a sincere, warm hello and handshake, remembers your name, has an easy and positive rapport with customers, shows respect and appreciates the customer's business. "Thank you for using Audi Dallas," is his response when we pick up our vehicle--every time. He takes his job seriously and he is a big reason we use the Service Dept. at Audi Dallas. Jordan is a terrific employee and Audi Dallas is fortunate to have him. More

My experience was suberb, I couldn't ask for better customer service. Jordan was terrific! Car was completed on time and runs great!! They even changed out my registration sticker for me!!! customer service. Jordan was terrific! Car was completed on time and runs great!! They even changed out my registration sticker for me!!! More

Jordan Windham is an excellent service technician. His attention to details and excellent communication make the service process non stressful. He really cares about his customers and makes going that ex attention to details and excellent communication make the service process non stressful. He really cares about his customers and makes going that extra effort to be sure you a completely satisfied. More

My experience with Audi Dallas has been beyond expectations. From the Sales to the Service Departments. Especially my dealings with Jordan Windham in the Service Department. He has been very pr expectations. From the Sales to the Service Departments. Especially my dealings with Jordan Windham in the Service Department. He has been very professional and personable in his approach to solving my needs to get me back on the road. More

The dealership had great customer service, which made for a very enjoyable experience. They handled and took care of everything I needed plus more. Jordan Windham offered up superior service, which has led t a very enjoyable experience. They handled and took care of everything I needed plus more. Jordan Windham offered up superior service, which has led to me recommend Audi and this dealership to others. More

In the 5 years that Audi Dallas has been my dealership, I've never had an experience that is anything less than stellar. The facility is clean and comfortable, the staff is friendly and helpful, and the se I've never had an experience that is anything less than stellar. The facility is clean and comfortable, the staff is friendly and helpful, and the service and quality of work is top notch. My favorite part about Audi Dallas is the personal service and attention I receive from my service extraordinaire, Mr. Jordan Windham. He's the best! He's extremely accommodating, prompt, friendly and trustworthy. He has such a great, positive attitude and always goes above and beyond to make sure I'm completely satisfied. More