Audi Dallas - Service Center

I am BEYOND HAPPY and just. .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine, and extremely thorough. Just a super honest, ethical, integral, do the right thing kind of guy. He really cares. Is passionate. And he goes above and beyond to ensure things are done right. Arti Timmin (Sales) from Day 1 has been incredible. So detail oriented, kind, mindful, impactful, and like Tim... goes above and beyond in terms of customer service, relationships, and advocacy. He is masterful, knows people, and is a great communicator. Hats off the best Audi team in the USA. More

Excellent customer and vehicle service. Clean comfortable waiting area with cpmplimentary snacks, coffee and tea Clean comfortable waiting area with cpmplimentary snacks, coffee and tea More

I am extremely thankful for Audi Dallas service department for their exceptional and professional personnel. First, Matt Truong has always provided me with trustworthy advice on taking care of my A department for their exceptional and professional personnel. First, Matt Truong has always provided me with trustworthy advice on taking care of my Audi Etron and somehow is able to arrange a loaner for me to use while my Etron is being serviced. Second, the mechanics who work on my Audi are the best in this automotive industry. My Etron is well maintained because of Matt Truong and the Audi team, who are all super knowledgeable, polite, and always professional. Thank you, Audi Dallas, for all you do for me. I am very grateful, Ellen Siu More

The service team is fantastic. They always are quick to greet me and ensure my car is taken care of in an efficient manner. They always are quick to greet me and ensure my car is taken care of in an efficient manner. More

Appointments are easy to schedule. Tim Bennett has been extremely helpful with a couple of tire issues as well as warranty items. All issues were addressed. We trust Tim’s input and Tim Bennett has been extremely helpful with a couple of tire issues as well as warranty items. All issues were addressed. We trust Tim’s input and recommendations. A tire specialist (don’t have his name) was also very knowledgeable and helpful today. Dealership overall seems very efficient. Highly recommend Audi Dallas over two other Audi dealerships: one in north Dallas and one in north Houston. More

I wholeheartedly recommend requesting Gary for exceptional vehicle service; he is truly the best service manager I have ever encountered. Thank you, Gary, for your excellent work! exceptional vehicle service; he is truly the best service manager I have ever encountered. Thank you, Gary, for your excellent work! More

Gary, who works in the Service Department, is awesome! Very kind to work with. Highly recommend. Very kind to work with. Highly recommend. More

Anytime I visit this dealership whether for warranty related repairs or routine maintenance, it's always a joy. related repairs or routine maintenance, it's always a joy. More

What an awesome experience! Came in for auto concerns and all were resolved. Repairs completed under the warranty and done in an acceptable time. Came in for auto concerns and all were resolved. Repairs completed under the warranty and done in an acceptable time. More

Tim is a great service advisor! The service team in Dallas identified the issue and fixed the problem in no time. The shuttle transporter was friendly and the service is super conve The service team in Dallas identified the issue and fixed the problem in no time. The shuttle transporter was friendly and the service is super convenient. More