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Audi Dallas - Service Center

Dallas, TX

4.8
1,048 Reviews
Call Service Center (214) 561-1800

1,048 Reviews of Audi Dallas - Service Center

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June 06, 2025

Great customer service, they stood by their initial promise to come to my home and pick up my car for service. Very accommodating, car was serviced, cleaned and returned quickly. Please to do service w More

by Mbreaux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall employees name - sorry
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June 02, 2025

Service delay due to inventory, understandable, however, when long distance is involved, it is inconvenient. More

by Pearsek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory, Jr
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Jun 03, 2025 -

Audi Dallas responded

Pearsek, thank you for sharing 4-star feedback. We appreciate your constructive feedback and apologize for the delay. We look forward to serving you additionally in the future and striving to earn the fifth star. See you next time. Thanks again!

June 01, 2025

Best service ever and very caring staff. Great place to get your car serviced thank you More

by fxg1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service writer
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Jun 01, 2025 -

Audi Dallas responded

fxg1998, thank you for sharing 5-stars and noting that our team is caring and helpful. We appreciate your referral and we look forward to serving you additionally in the future. Thanks again!

May 30, 2025

Went in for periodic maintenance. Was out I. 2 hours. Service Advisor Andy is great. Mechanic who inspected my car did not try to upsell needed repairs. Overall excellent and plea More

by swb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025 -

Audi Dallas responded

swb, thank you for sharing 5-stars and noting your maintenance visit was timely! We appreciate your endorsement of Andy in particular and we look forward to serving you additionally in the future. Thanks again!

May 27, 2025

Tim was the best. He communicated well, kept me informed and was polite. I appreciate the service More

by Kpsmith30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
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May 28, 2025 -

Audi Dallas responded

KPsmith30, thank you for sharing 5-stars and noting Tim was the best to work with in service! We appreciate your endorsement and look forward to assisting you additionally in the future. Thanks again!

May 19, 2025

This dealership is very awesome! The staff is super helpful and are so professional. They go out there way to help all customers. I appreciate the assistance each time I go there More

by Carmenhudson136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pace, Gary
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May 20, 2025 -

Audi Dallas responded

Carmenhudson136, thank you for sharing 5-stars and noting that our staff is helpful and professional. We greatly appreciate your kind words and look forward to serving you additionally when the time comes. Thanks again!

April 30, 2025

Great experience thoroughly enjoy everyone at Audi dallas especially Oliver who was very helpful with the entire process. More

by Gwenyth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorielle Dvorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Vella
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May 01, 2025 -

Audi Dallas responded

Gwenyth, thank you for sharing 5-stars and noting your time with Oliver in particular. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 29, 2025

Had an issue with my seat latch. Called Jaramy Lalonde , she set me up with Service. They did diagnosed the issue and ordered the part and when it came in I dropped off my car and More

by katHill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Audi Dallas responded

katHill, thank you for sharing 5-stars and noting that Jaramy was helpful in getting you set up for service! We're glad to hear our team did a great job serving you. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 20, 2025

Great service and very professional, service done with in the timely manner. Really appreciate it More

by donajms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
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Apr 20, 2025 -

Audi Dallas responded

donajms, thank you for sharing 5-stars! We're glad to hear our team is professional and provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

April 13, 2025

I am BEYOND HAPPY and just. .. wowed with the level of service and how much you guys care. Tim Bennett (Service Dept) is the best guy ever. So kind, thoughtful, polite, genuine More

by Nolan Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hornsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bennett
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Apr 13, 2025 -

Audi Dallas responded

Nolan, thank you for sharing 5-stars and noting a wonderful service visit with Tim and excellent experiences in sales with Artie! We appreciate your praise and pleased to hear you've had such positive engagements with us. Let us know when we may serve you additionally. See you next time. Thanks again!

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