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Audi Dallas - Service Center

Dallas, TX

4.8
1,052 Reviews

1,052 Reviews of Audi Dallas - Service Center

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June 19, 2025

The customer service at Audi Dallas is #1,and they always take good care of my vehicle, the experience is exceptional each time I visit. More

by thompsontommyjr74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Jun 19, 2025 -

Audi Dallas responded

thompsontommyjr74, thank you for sharing 5-stars! We're glad to hear our team always provides an exceptional experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 18, 2025

My experience this maintenance was above & beyond any other visit. I work nights & typically come in after my shift (mornings). Although there were several cars ahead, Tim attended & addressed my needs p More

by Rdgodschild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
Jun 18, 2025 -

Audi Dallas responded

Rdgodschild, thank you for sharing 5-stars! We're pleased to hear Tim addressed your needs professionally and promptly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 07, 2025

I’m really happy with the attention to detail, professionalism, transparency, cost, and customer focus of Audi Dallas. I highly recommend this Audi dealer for servicing your Audi vehicle. I tried More

by Elisio Soares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Audi Dallas responded

Elisio, thank you for sharing 5-stars and noting our attention to detail, professionalism and customer focus! Thanks for the opportunity to earn your business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 07, 2025

I know I will always get great service with honesty and no unnecessary sales or upcharge. More

by Natalia Mundo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennet
Jun 08, 2025 -

Audi Dallas responded

Natalia, thank you for sharing 5-stars and noting that you always receive honest service from Tim! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 06, 2025

Great customer service, they stood by their initial promise to come to my home and pick up my car for service. Very accommodating, car was serviced, cleaned and returned quickly. Please to do service w More

by Mbreaux1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall employees name - sorry
Jun 06, 2025 -

Audi Dallas responded

Mbreaux1, thank you for sharing 5-stars! We're glad to hear our team provides great customer service and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 02, 2025

Service delay due to inventory, understandable, however, when long distance is involved, it is inconvenient. More

by Pearsek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsey Guillory, Jr
Jun 03, 2025 -

Audi Dallas responded

Pearsek, thank you for sharing 4-star feedback. We appreciate your constructive feedback and apologize for the delay. We look forward to serving you additionally in the future and striving to earn the fifth star. See you next time. Thanks again!

June 01, 2025

Best service ever and very caring staff. Great place to get your car serviced thank you More

by fxg1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim service writer
Jun 01, 2025 -

Audi Dallas responded

fxg1998, thank you for sharing 5-stars and noting that our team is caring and helpful. We appreciate your referral and we look forward to serving you additionally in the future. Thanks again!

May 30, 2025

Went in for periodic maintenance. Was out I. 2 hours. Service Advisor Andy is great. Mechanic who inspected my car did not try to upsell needed repairs. Overall excellent and plea More

by swb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Audi Dallas responded

swb, thank you for sharing 5-stars and noting your maintenance visit was timely! We appreciate your endorsement of Andy in particular and we look forward to serving you additionally in the future. Thanks again!

May 27, 2025

Tim was the best. He communicated well, kept me informed and was polite. I appreciate the service More

by Kpsmith30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bennett
May 28, 2025 -

Audi Dallas responded

KPsmith30, thank you for sharing 5-stars and noting Tim was the best to work with in service! We appreciate your endorsement and look forward to assisting you additionally in the future. Thanks again!

May 19, 2025

This dealership is very awesome! The staff is super helpful and are so professional. They go out there way to help all customers. I appreciate the assistance each time I go there More

by Carmenhudson136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pace, Gary
May 20, 2025 -

Audi Dallas responded

Carmenhudson136, thank you for sharing 5-stars and noting that our staff is helpful and professional. We greatly appreciate your kind words and look forward to serving you additionally when the time comes. Thanks again!

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