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Audi Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.9
2,527 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs. Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs. Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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5033 Lemmon Ave

Dallas, TX

75209

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Showing 2,527 reviews

November 12, 2024

The Audi Management team always does a good job whenever I bring my car in for service. I was actually provided with a video in real time of what was done to my car. I was really blown away. Thanks Audi Da More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Audi Dallas responded

Mia, thank you for sharing 5-stars! We're glad to hear our team always does a good job and takes great care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 11, 2024

The service team at Audi Dallas is great. They have always been very helpful and accommodating. More

by alejandromsierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pace
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Nov 11, 2024 -

Audi Dallas responded

alejandromsierra, thank you for sharing 5-stars and noting that our service team is great. We appreciate your feedback and pleased to hear our team has always been helpful and accommodating. See you next time. Thanks again!

November 08, 2024

Great experience! Jaramy was awesome! I have already referred a friend to Jaramy! Wonderful experience! Thank you so much, Jaramy! More

by dlolsonckc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bakolias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Nigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 09, 2024 -

Audi Dallas responded

dlolsonckc, thank you for sharing 5-stars and noting your time with Jaramy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 07, 2024

Great place, quick service. My service rep was great very professional and knowledgeable. Thank you all. More

by dwane_edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Audi Dallas responded

dwane, thank you for sharing 5-stars! We're happy to hear our team is professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

November 06, 2024

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel McClure
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Clayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Mireles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Cavin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katelyn Neu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

November 06, 2024

Excellent repair service. Service Advisor Matt T. is knowledgeable listens and communicates well Excellent experience More

by Q5 guy, Raul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Truong, Service Advisor
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Nov 07, 2024 -

Audi Dallas responded

Raul, thank you for sharing 5-stars! We're happy to hear Matt T is knowledgeable and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Nov 07, 2024 -

Q5 guy, Raul responded

Audi Dallas' Service Advisor Matt Truong provided excellent customer service during my most recent visit for repair of my 2010 Audi Q5. I highly Matt T and Audi Dallas for their quality of repair and customer service.

November 01, 2024

Everything about the experience is as impeccable! Jaramy was fabulous! I couldn’t have asked for a better experience and her professional performance was outstanding. More

by Chasepate13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Audi Dallas responded

Chasepate13, thank you for sharing 5-stars! We're glad to hear Jaramy provided an impeccable experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 31, 2024

Great customer service! I was kept informed about my vehicle. Everyone went above and beyond! More

by lindawilliams51
Recommend Dealer
Yes
Employees Worked With
Daniel McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jalun was great!
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Oct 31, 2024 -

Audi Dallas responded

lindawilliams51, thank you for sharing 5-stars! We're happy to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

October 30, 2024

I brought my call in due to a tire recall notice. Scheduling the appointment was easy. Service Rep Gary Pace was very professional in his explanation the steps of the visit. He arranged transporta More

by dmspro75114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Pace, Sergio Soto
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Oct 30, 2024 -

Audi Dallas responded

dmspro75114, thank you for sharing 5-stars and noting Gary and Sergio have been excellent to work with. We appreciate your business and we look forward to serving you additionally when the time comes. Thanks again!

October 30, 2024

Dori was very efficient and helpful during the whole process of having my car repaired from someone backing in to it at the grocery store 1 month after purchasing it. More

by laurali_bales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dori
Report | Print
Oct 30, 2024 -

Audi Dallas responded

laurali, thank you for sharing 5-stars! We're pleased to hear Dori is efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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