Audi Cuyahoga Falls

I bought my wife's Legacy from Cascade. I have had several issues with the car since we acquired it. Each time I had the car service, I had to contact Subaru USA myself to file a warranty claim. I hav several issues with the car since we acquired it. Each time I had the car service, I had to contact Subaru USA myself to file a warranty claim. I have dealt with Mike Primm and the buy is down right a piece of crap. He refused to honor a warranty claim once when I HAD APPROVAL AND CLAIM NUMBER FROM SUBARU USA. He authorized repairs without contacting us first. Moreover, he was condescending and rude to both my wife and I. It is clear that Mr. Primm is either uneducated or just a dumb xxx. More

Brought in a 2000 A6 for service. Had to have windshield washer tank repaired 3 times before it stopped leaking. Paid for the repair each time. Luckily, I had an aftermarket warranty for other problems be washer tank repaired 3 times before it stopped leaking. Paid for the repair each time. Luckily, I had an aftermarket warranty for other problems because the prices I observed on the invoices were unbelieveably high. One visit almost ended up costing me $2000 because of a botched warranty claim. No loaner cars offered unless car is purchased at dealer. (This makes no sense since they still charge the same amount to any Audi brought in for service) Unfortunately, no other dealerships in close area, so I may have to return for my next repair. More