Audi Creve Coeur
Creve Coeur, MO
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The sales team and service department have been tremendous both before and after the sale. Tracys follow up after the sale has been exceptional and attentive to make sure the car is perfect for me. tremendous both before and after the sale. Tracys follow up after the sale has been exceptional and attentive to make sure the car is perfect for me. More
My experience at Plaza was one of the best car buying experiences I have had. Before going to Plaza I shopped around a competitors dealership and the sales people where very rude and unhelpful and I felt experiences I have had. Before going to Plaza I shopped around a competitors dealership and the sales people where very rude and unhelpful and I felt like they thought I was just wasting their time. As soon as showing up to Plaza I was greeted and felt welcome. The first salesman had an appointment so he passed me along to Tracy and I'm glad he did. He asked me what I was looking for, how much I was wanting to spend and immediently took me out to see what the dealership had to offer. The car I was interested in initionally had been sold but once we went inside and spoke to the sales manager he told me he would cut me quite the deal on a different and much nicer car so away we went. I came back the next afternoon and signed the papers and drove off the lot in my new Audi. Thanks You Tracy and Plaza More
I am warning people do not deal with Plaza Motors! I have been a long time Plaza Motors customers and refuse to go back. I had a run in with the used manager, Bob. I guess he was new because I have never see been a long time Plaza Motors customers and refuse to go back. I had a run in with the used manager, Bob. I guess he was new because I have never seen him before and I hope I never see him again. There was not enough sales people so I was stuck with this idiot. He didn't want to answer my questions, he was rude, and told me that he was not "sales person" so he couldn't help me with pricing or trade in value. After exchanging words, Bob told me to leave. Yes, he actually had the nerve to kick me out of the dealership. I am still in shock at how I was treated. Unless you feel like being treated like garbage. Do not go to Plaza Motors. I will be telling all my friends about my experience. More
Customer service was horrible as I feel I wasn't taken serious due to age and how young I look. It took forever before anyone would even come over and talk to me. I watched a saleman watch me for a whil serious due to age and how young I look. It took forever before anyone would even come over and talk to me. I watched a saleman watch me for a while like he was hesitant to talk to me because I am young. I was brought outside and shown some cars, then I sat down with a salesman to get more info. I basically had to ask him all the questions, he was not very informative at all. All I wanted to do was leave. I was also disappointed as the car I came into to see that was posted on their website was already sold. There was actually 2 posted and both were sold. Once they sell a car, they need to remove it from their website. It's now 2 days later and they are still both posted online. They were two cars at great prices - makes me wonder if they even had the cars or if this is their way to get people in...post great deals online and then tell people they don't have them once they get there, but then they can show you some more expensive cars. More
Our salesman, Jeremy Hull, was courteous as well as very helpful in our purchase. He explained the features of the vehicle and took the time to review the warranty information. We would recommend Plaza as helpful in our purchase. He explained the features of the vehicle and took the time to review the warranty information. We would recommend Plaza as well as Mr. Hull to anyone looking to purchase a vehicle from Plaza Motors. Having visited other dealerships, Plaza by far outshines in customer service. More
We had a good experience at Plaza Audi buying our new 2009 Audi A4. The atmosphere was pleasant and the staff was nice to talk to and personable. The dealership is very professional and does not do in 2009 Audi A4. The atmosphere was pleasant and the staff was nice to talk to and personable. The dealership is very professional and does not do incessant haggling. I would definitely recommend Plaza Audi to anyone in the Saint Louis area looking to buy an Audi. More
Had a wonderful experience, best ever buying a car. Visited the dealership several times looking at the A3. The salesperson, Joe, couldn't be the opposite stereotype of the typical car salesman. Genu Visited the dealership several times looking at the A3. The salesperson, Joe, couldn't be the opposite stereotype of the typical car salesman. Genuine, straightforward, no xx. Wonderful person. I'm writing this, because just purchased a new BMW and thought back about how I wish I had dealt with someone like Joe. He told us at the beginning that he would not lie or try to mislead us in any way. Some of the answers to our questions were not what we wanted to hear, but knowing that he was going to give it to us straight was important. More