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Audi Creve Coeur
Creve Coeur, MO
334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 334 reviews
April 19, 2018
Positive experience Jay was great to work with, patient and understanding. The whole process overall took so long though. The outcome was great: my new Q3. Buying a car i Jay was great to work with, patient and understanding. The whole process overall took so long though. The outcome was great: my new Q3. Buying a car is a very stressful time, but the staff at Plaza made it more pleasant. More
by AudiFan
Employees Worked With
Todd Ogle , Lorenzo Omar, Jay Navies
April 19, 2018
Outstanding client service, no pressure! Sean Borg, from Audi Creve Coeur, did an outstanding job! Not once did I feel pressured into purchasing anything beyond what I needed. My experience Sean Borg, from Audi Creve Coeur, did an outstanding job! Not once did I feel pressured into purchasing anything beyond what I needed. My experience with the Service Department has been great. Follow up has been excellent and not overwhelming. This dealership is very focused on the client experience and not about the sale. I would recommend Sean and this dealership to anyone looking for an Audi. More
by DBarr
Employees Worked With
Sean Borg
April 19, 2018
Drive an Audi If you are thinking about purchasing a vehicle, you should definitely check out Audi. The sale process was painless thanks to Jeremy at Creve Coeur Au If you are thinking about purchasing a vehicle, you should definitely check out Audi. The sale process was painless thanks to Jeremy at Creve Coeur Audi. More
by STL80
Employees Worked With
Jeremy Higgins
April 19, 2018
Great Experience I was unsure of what I wanted but Zachary Jones was patient with me and helped me find the car of my dreams. Thanks Audi! I was unsure of what I wanted but Zachary Jones was patient with me and helped me find the car of my dreams. Thanks Audi! More
by doc
Employees Worked With
Zach Jones
April 19, 2018
Outstanding service - highly recommended Recently worked with Zach to replace my 03 Civic with a newer (used) Honda and couldn't be more satisfied with his service and professionalism. Highly Recently worked with Zach to replace my 03 Civic with a newer (used) Honda and couldn't be more satisfied with his service and professionalism. Highly recommend to anyone looking for a new car. More
by Usedhonda
Employees Worked With
Zach Jones
April 18, 2018
Excellent car purchase experience We met the sales manager Jonny, sales representative Sean, and the finance advisor Freddy. They are so knowledgeable and professional. Sean has a uniq We met the sales manager Jonny, sales representative Sean, and the finance advisor Freddy. They are so knowledgeable and professional. Sean has a unique way to introduce the tech info to us so that we can quickly understand the basics about the car without overwhelming ourselves. I have to say Audi is so advanced in their tech offerings that it is very hard for a new owner to grasp all the aspects of the technology this car has to offer. Sean left his cell phone number with us and offered FaceTime with him whenever we cannot find something. He also gave us invite to come back in a week or two to pick up the advanced tech operations. Jonnny is a very open and easy going person. He made us feel welcome and we talked a lot. He processed our purchase quickly and found us the best finance that we could expect. Thank you very much and this has been our best car purchase experience ever (6th car between me and my wife). Freddy is friendly and fast. He did not pressure us to purchase additional services. He did go through them with us so we understood what options there are and we will conduct our own research to make the final decision. Plaza Audi at Creve Coeur is a really nice place to buy an Audi. We definitely recommend them and we will go to them next time when we need another Audi. More
by Miles95
Employees Worked With
Jonny Farmand, Fred Smith , Sean Borg
April 18, 2018
Zach provides the Best Experience Ever! So as female obviously there stories of being taken advantage of and being misled. This was my first major purchase after graduating college and getti So as female obviously there stories of being taken advantage of and being misled. This was my first major purchase after graduating college and getting a career job. I went by myself and met Zachary😊. He greeted me asked how he could assist me, I explained to him what I was looking for, and he was so patient with me, he answered all my questions, he told me all about the vehicle... I think he could tell I was nervous so for peace of mind he gave me a few minutes to myself to where I called my parents and went over everything and they thought it was really good deal. So to make a long story short, IF YOUR IN THE MARKET FOR A VEHICLE, I HIGHLY RECOMMEND ZACHARY. Fred the finance guy was really nice too. Sincerely, Monica M. More
by MissM
Employees Worked With
Zach Jones
April 08, 2018
Sales Are Shady On Saturday Feb 10, 2018 my wife and I decided to stop into a few car dealers to look around. We were not planning to purchase a vehicle as we had a l On Saturday Feb 10, 2018 my wife and I decided to stop into a few car dealers to look around. We were not planning to purchase a vehicle as we had a lease that ended on August 22, 2018 on our current vehicle. We shared this with the salesperson. After test driving a new car he offered to potentially pay off our lease if we bought his car. We told him we were not ready and left. A week later we received a call from our salesperson with a great offer. They would pay off our current lease and also reduce price of their car if we buy in Feb 2018. We accepted his offer and they agreed to deliver their car to us in Peoria IL within a few days and to overnight us the paperwork to sign. When we received the paperwork the prices were not as agreed and much worse for us. I called and my salesperson agreed the pricing was off and said they would send new papers, this never happened. They also added an extended warranty to my paperwork without asking me if I wanted it, which I did not. After I told the finance person Fred I did not buy extended plans he asked me to sign papers anyway so the deal could be done in Feb. I told him I would not sign a false agreement and they said they understood. They decided to deliver the car and have me sign papers in Peoria on Feb 28th. When I reviewed the papers there was still mistakes and I was told these mistakes would be corrected and I would be sent proper documents, but they had to have these signed to turn in for the sale in Feb 2018. I reluctantly agreed to these terms. We started getting calls from Hyundai finance in March asking where their car was and about getting the payoff so I contacted the dealership on March 12th. They stated that my old car was still at their place and that the payoff was sent to Hyundai. They also stated that they would take my trade in to Hyundai on the following day. I had to call several times and finally on March 20th had confirmation the car was delivered, however Hyundai stated the payoff was still not received. On April 3rd I received a letter from Hyundai finance stating they had still not received payment, late fees had been assessed and they were proceeding to collections. I called Plaza and they confirmed the payment had not been sent, even though they previously told me it had been. They also told me they were only agreeing to $3130 and the payoff was actually $4800. They also asked me to pay them $1700 more as they mentioned the loan had not gone thru. In summary, the dealership has behaved dishonestly and not done what they agreed to. More
by Richard C Randolph
Employees Worked With
Sean
November 21, 2017
Worst car buying experience ever! Do not buy your vehicle from here, this is serious! No joke! Classic bait and switch! I read these like you do! The worst car buying experience ev Do not buy your vehicle from here, this is serious! No joke! Classic bait and switch! I read these like you do! The worst car buying experience ever. More
by SadAudiBuyer
Employees Worked With
Tom Wilkerson, Lorenzo Omar, Amber Garrison, Jeff Pearson
July 12, 2017
Best place to buy a car Came here from West County Audi where I had terrible experience and recommended not to buy a car from west county to anyone I know! Upon my arrival Ja Came here from West County Audi where I had terrible experience and recommended not to buy a car from west county to anyone I know! Upon my arrival Jamal greeted me with a big smile answered all my questions and found me the right car I was looking for. When we got to negotiating price he took me to his sales managers office Johnny Farmand . Johnny was not only nice but at no time we felt pressured. He made sure I got the best price possible for my new car. Thank you so so much plaza Audi and Jamal / Johnnh . Anyone who is looking to buy Audi should ask for Jamal or his sales manager Johnny!! More
by Babis stavridis
Employees Worked With
Jamal Isaac/ Johnny Farmand
