Audi Creve Coeur

Terrible No one knows what they're doing in the showroom. They aren't friendly in the slightest and they'll find any way to screw you that they can. That being No one knows what they're doing in the showroom. They aren't friendly in the slightest and they'll find any way to screw you that they can. That being said, everyone I dealt with in the preowned lot was more than helpful in the whole process. It wasn't until I went back to the showroom to finish the paper work where problems arose. Not only was Alvin rude the entire time, but he refused to take either a check OR cash for my vehicle. The only form he would except was a certified check from the bank. So finally after going to the back and coming back, he accepted my money. However, he filled out the paperwork wrong and charged a fee to do it. It took the title over 4 weeks to get mailed to me, and upon taking it to get registered we realized half of the blue form Alvin filled out was not even filled out. After spending MY OWN money to get these issues fixed, I am still without a new title and waiting on plates aw well. Hopefully they come before the end of the month or I will have to spend more of my own money on another set of temporary plates because of Alvin's mistakes. I bought the car December 8th and here on January 25th I still have not been able to get my car registered. More

Recent Service on Porsche Caressa (Service Consultant) and Casey (Tech) did a fantastic job. I had to have my car towed in. I received a great "loaner" car, everything was ha Caressa (Service Consultant) and Casey (Tech) did a fantastic job. I had to have my car towed in. I received a great "loaner" car, everything was handled perfectly. I've purchased 3 Porsches, 1 Mercedes and 1 BMW from Plaza over the years with a long history of good service. Joe K. in sales also gets high marks from me as he handled three of these new car purchases. More

Caressa, Chad and Service Department did a great job as usual. The detailing was much appreciated on my Porsche. Would recommend to anyone to use Plaza. usual. The detailing was much appreciated on my Porsche. Would recommend to anyone to use Plaza. More

I arrived at the dealership service center at 12 noon to get the free windshield wiper blades replacement and windshield washer fluid refill that was offered to me by email. The customer service woman was get the free windshield wiper blades replacement and windshield washer fluid refill that was offered to me by email. The customer service woman was so friendly. She informed me that the team was probably at lunch but she would check. She came back immediately and said there was someone available to do it now and it would take less than 15 minutes. The work was done promptly and everyone I encountered at the dealership was so friendly and accommodating. More

When I arrived at the dealership, I did not have to wait in line to get checked in for my appointment. After checking me in, a loaner car was quickly provided. When the service was completed, I received a in line to get checked in for my appointment. After checking me in, a loaner car was quickly provided. When the service was completed, I received a call and picking up the car was easy and hassle free. More

Price and services to be provided were covered up front. Service was completed on time. Car was clean when picked up. No complaints. Excellent service Service was completed on time. Car was clean when picked up. No complaints. Excellent service More

I had new tires installed, and Plaza went the extra mile and cleaned my car inside and out! I have always been pleased with my experiences with the service department. and cleaned my car inside and out! I have always been pleased with my experiences with the service department. More

I noticed that there was a issue with the under panel of my A5 Convertible, so I stopped by to see what it was. Michelle had it looked at and let me know that it just lost a couple of clips. She worked it my A5 Convertible, so I stopped by to see what it was. Michelle had it looked at and let me know that it just lost a couple of clips. She worked it in quickly and I was on my way. I ran into Ricco, who sold me the car a couple of months ago and he remembered me, made sure I had something to drink and was comfortable while I waited. The Sales and Service experience at Plaza Audi is exceptional. I recommend them any time I get the chance. More

The people at Plaza that I deal with are great, including Caressa at the front and Chad the mechanic. I recently had a $200 part replaced and the labor was almost $3000. I guess that's what I get for buyin Caressa at the front and Chad the mechanic. I recently had a $200 part replaced and the labor was almost $3000. I guess that's what I get for buying a Porsche, but when I got home I found an email that offered 10% off on service. Too late for me, but it makes me feel bad that they don't just charge a more reasonable service fee rather than offering discounts to those who check their email on time. More

I have to say that I am impressed by how friendly this dealer is. I worked with Larry who was really helpful in every step of the of the process. I was interested in Audi S4 and he was helpful to locate t dealer is. I worked with Larry who was really helpful in every step of the of the process. I was interested in Audi S4 and he was helpful to locate the right car for me. I did most of the negotiation with Larry by emails. It took me by far less emails back and forth compared to other dealers near by to get the details that I wanted. Larry went above and beyond what I have seen in any other dealer. He responded quickly to my emails with direct answers. I have dealt also with Fred who worked hard to get my application approved. It was not an easy task but Fred got the job done! Overall I had a pleasant experience with Plaza Audi and if my next car would be anAudi, it is definitely will be from here! Thanks Guys! More