Audi Creve Coeur

I was downright impressed with the whole experience at Plaza. I spent 18 years on the other side of the desk in the car business, and this is the kind of service and quality that we would strive to give o Plaza. I spent 18 years on the other side of the desk in the car business, and this is the kind of service and quality that we would strive to give our customers. My sales advisor Sean Borg was 10/10 from start to finish. So was everyone else at Audi Creve Coeur. 5 stars to Sean, Rick Deppen (finance manager), Theresa Ontiberos (service advisor) and Tom Dorman (the tech who inspected the vehicle). They each took a lot of time to understand me and give me straightforward advice that put my needs first (and I am one needy client!). Manual transmissions are hard to come by, and after a long-term exhaustive search, Plaza got exactly the car I wanted in stock for a great price. This 3-year-old A5 was a lease return and looks, smells, and most importantly, DRIVES like new. Great job all, thank you for unexpected pleasure it was to buy this A5. She's a beauty! More

Sean was a big help in locating the Audi we were looking for and a delivery time that was exactly as promised.I would recommend Sean and Audi Creve Coeur to anyone. for and a delivery time that was exactly as promised.I would recommend Sean and Audi Creve Coeur to anyone. More

Very pleased with the knowledge of Audi vehicles and very pleasant to deal with. Also, great with follow up after purchase of vehicle. Would recommend pleasant to deal with. Also, great with follow up after purchase of vehicle. Would recommend More

Sean was great to work with! He was very friendly and listened to all of my questions/concerns and addressed them right away. His communication was clear and direct regarding the final price and there we listened to all of my questions/concerns and addressed them right away. His communication was clear and direct regarding the final price and there were no surprises when finalizing the paperwork. I am very happy with my experience at Audi Creve Coeur! More

Had a great first experience at Audi Creve Coeur! Our salesman, Sean was polite and straightforward. Upon arrival, our vehicle was detailed nicely for the ride home! salesman, Sean was polite and straightforward. Upon arrival, our vehicle was detailed nicely for the ride home! More

Working with Sean was a pleasure. Sean was very knowledgeable about the car I was buying. He was patient with me and not once pressured me into purchasing the vehicle. Most of all he was profession knowledgeable about the car I was buying. He was patient with me and not once pressured me into purchasing the vehicle. Most of all he was professional More

I expected more from this dealership but man was I disappointed. No follow up. Won't return emails or phone calls. Go someplace else because you won't get what you're looking for here. They could care disappointed. No follow up. Won't return emails or phone calls. Go someplace else because you won't get what you're looking for here. They could care less once they "make a sale". More

The actual purchasing of the vehicle was fine. However after it took 24 DAYS to receive the check for the money they owed me for the difference between my trade in and the vehicle I purchased. I was tol after it took 24 DAYS to receive the check for the money they owed me for the difference between my trade in and the vehicle I purchased. I was told by financing they had to contact their corporate office to cut the check and I do believe it was overlooked at least once because I received all the title information in the mail but no check. EXTREMELY POOR follow up. I had to be the one to constantly call to check on when I would be receiving my funds. I purchased a lower priced vehicle and I do believe I would have been treated differently if this was a higher end purchase. It should not take close to a MONTH to get a check for the $1750 they owed me. Unfortunately it will be hard for me to recommend this dealership even though the initial service was good. More

My experience with Sean was top notch. By far the best car buying experience. Definitely plan on coming back to see him in the future. car buying experience. Definitely plan on coming back to see him in the future. More