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Audi Creve Coeur

Creve Coeur, MO

4.8
334 Reviews

11830 Olive Blvd

Creve Coeur, MO

63141

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Showing 334 reviews

August 26, 2023

Went to dealer with very specific requirements of the car I wanted, Mike and Matt did what they had to in order to find the only 2023 A4 45 Premium Plus S-line in Navarra Blue with the Black Optics package t More

by mhay1204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Tannehill, Mike Caros
July 19, 2023

I went to check out and purchase a used 2018 Q5, as a replacement for my vehicle that was recently totaled. I worked with Kayne, during my car search, and he was the easiest to work with. I told him what More

by MRH2os
Recommend Dealer
Yes
Employees Worked With
Kayne Nations
July 03, 2023

June 27, 2023: I took my new Q7 in to have the things promised to me when I bought the car completed, the windshield had to be replaced, and a couple of other small things done. In addition they did the More

by jkhousewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Fultz, Chad Trulove, Drew Deathridge, Jed Nelson, Caressa Thompson, Bennie (porter) , Alex Madison
May 30, 2023

May 2023: I Went in to Plaza Audi and bought a Q7 from the always professional Alex Madison who helped me through the process of purchasing the Q7 then delivered me a perfectly clean and fully gasolined v More

by jkhousewright
Recommend Dealer
Yes
Employees Worked With
Eric (Finance), Alex Madison
February 21, 2023

I have bought a few Q7's at Audi Creve Coeur and they always provide first-class sales and service.; Recently, for example, I purchased a used 2014 Q7 (I love the older model Q7's) and knew since I ha More

by jkhousewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Deathridge, Caressa Thompson, Jed Nelson, Bennie, etc., Alex Madison
January 28, 2023

Eric and Ben at Plaza Audi are exceptional. This is my third vehicle from Plaza Audi and this was the best experience. I was a hard negotiator and took 3 trips to make the deal happen, and I fe More

by blakestl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric & Ben, Sean Borg
August 24, 2022

The salesman was fine. The bosses were a joke. The car they listed at $59k had the stench from the previous owner being a smoker. They said they would fumigate the car o More

by matt.matthews33
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Don't recall salesman's name
Aug 27, 2022 -

Audi Creve Coeur responded

Hello and thank you for taking the time to leave us a review. I appreciate you bringing this to my attention. I’m sorry to hear about your experience with us, and we would find what you’ve described to be unacceptable. I’d like to speak with you personally about your experience to address the concerns you’ve mentioned in your review. If I can, I’d like to work with you to make this right. At your convenience, please contact me directly at 314-919-8230 so we can chat. Thank you again for your feedback, and I look forward to speaking with you. Best, Steve Massey, Interim General Manager

May 11, 2022

Best dealership I have ever interacted with in any manner. The service department is extremely fair and transparent in pricing, and the sales team is in no way pushing people to make decisions. Cannot More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Prunty
September 20, 2021

Once they make a sale they could care less -worse service ever. Unbelievable! Just sad More

by Joyowens
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t think of this awful sells guy name
Sep 29, 2021 -

Audi Creve Coeur responded

Hello Joy, thank you for your feedback. I am sorry to hear you feel this way, however, our relationship with our customers definitely does not end after the purchase is completed and we never want our customers to feel otherwise. I would like the chance to speak with you and hear what we could do to earn your respect back. You can reach me directly at 314-635-9536. We hope to hear from you soon! -Murali Narendran, General Manager

July 12, 2021

Great dealership. Our experience with Carlos Ruiz was EXCEPTIONAL for our 2018 pre-owned vehicle. He made good on all his promises. A++. We got exactly what we paid for. Mike in finance was fast and More

by Scott & Casey T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ruiz, Murali Narendran
Jul 14, 2021 -

Audi Creve Coeur responded

Scott & Casey T, thank you again for taking the time to let us know how we did!

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