Audi Creve Coeur

Be warned if you are not under warranty. This service department misdiagnosed my vehicle and charged me over $1044 for an unneeded repair. After my third time to the service department the se This service department misdiagnosed my vehicle and charged me over $1044 for an unneeded repair. After my third time to the service department the service manager's only response is that is was up to me if wanted to fix my car with them to fix the issue for another $900 which was a discounted price. To add to this I would need to bring my car back for a 4th time even though I made an scheduled appointment since audi brake parts don't appear to be in stock at a service department. I ended up taking my vehicle to another shop which was repaired in an hour. Very poor customer service. My experience was with an argumentative shop manager and tried to place the blame on me as the customer. More

Great customer service! Very professional and polite people to deal with. Go out of there way to service you. I'm just a everyday joe blue collar working stiff and they treat Very professional and polite people to deal with. Go out of there way to service you. I'm just a everyday joe blue collar working stiff and they treated me just as they would a suit and tie guy. They got me in my dream car a8 with my average credit score. Very pleased! More

Excellent friendly honest people I would recommend this dealership is great friendly excellent service. Process could be little faster. Affordable used car with low miles. Definitely I would recommend this dealership is great friendly excellent service. Process could be little faster. Affordable used car with low miles. Definitely looking forward to enjoying my new AUDI🥰 More

Ask for Jamal, you won’t regret Fair, polite, professional and does what he says. Was well taken care of, in a timely manner. Do recommend to anyone looking to purchase a vehicle tha Fair, polite, professional and does what he says. Was well taken care of, in a timely manner. Do recommend to anyone looking to purchase a vehicle that wants to be treated like a client rather than a customer. More

Wonderful Had s great experience in buying my new Audi and really appreciate the follow through relationship with my salesperson I received very good informat Had s great experience in buying my new Audi and really appreciate the follow through relationship with my salesperson I received very good information and attention during buying process More

Jeremy made it fun!! I researched cars for two years and decided on Audi. Then I researched dealerships and found Creve Coeur Audi. Jeremy Higgins responded to our inquir I researched cars for two years and decided on Audi. Then I researched dealerships and found Creve Coeur Audi. Jeremy Higgins responded to our inquiries and his manager even followed up welcoming us. We live two hours away yet because he was so willing to help us from afar, we went right to him. The entire process was easy. We got great value for my trade in, outstanding and friendly service, and my dream car!! Thank you Jeremy and the entire Audi Creve Coeur team!!! More

Jeremy Higgins I am writing this email because Jeremy was a true professional during the process of my husband and I buying two cars. From the time we walked into t I am writing this email because Jeremy was a true professional during the process of my husband and I buying two cars. From the time we walked into the Plaza Audi dealer he showed us the cars we were interested in. We left to think about things and he followed up with emails and phone calls. I told him I was finishing my school year and I would reach out when we were ready and he respected my time. When we were Ready to buy he walked us through the process and helped us with getting the price we were comfortable with. He was kind, considerate of our time and made sure we were happy. Since the purchase of our two Audi cars he has followed through on the extra items we purchased and our visits to the service department and personally went over to the department to see if our cars were taken care of. I would recommend him to my friends and family and he has made us an Audi family in the future. Thank you Jeremy!! More

Purchase of Used 2016 Audi A6 We worked with Jeremy on our purchase of a used Audi. He was very knowledgeable, professional, and made sure we were comfortable with everything throu We worked with Jeremy on our purchase of a used Audi. He was very knowledgeable, professional, and made sure we were comfortable with everything throughout the process. He provided excellent customer service and went out of his way to ensure that all of our needs were met. I would definitely recommend asking for him if you’re in the market for a quality vehicle. More