Back

Audi Creve Coeur

Creve Coeur, MO

4.8
311 Reviews

11830 Olive Blvd

Creve Coeur, MO

63141

Directions

By Type

Showing 311 reviews

May 30, 2023

May 2023: I Went in to Plaza Audi and bought a Q7 from the always professional Alex Madison who helped me through the process of purchasing the Q7 then delivered me a perfectly clean and fully gasolined v More

by jkhousewright
Recommend Dealer
Yes
Employees Worked With
Eric (Finance), Alex Madison
February 21, 2023

I have bought a few Q7's at Audi Creve Coeur and they always provide first-class sales and service.; Recently, for example, I purchased a used 2014 Q7 (I love the older model Q7's) and knew since I ha More

by jkhousewright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Deathridge, Caressa Thompson, Jed Nelson, Bennie, etc., Alex Madison
January 28, 2023

Eric and Ben at Plaza Audi are exceptional. This is my third vehicle from Plaza Audi and this was the best experience. I was a hard negotiator and took 3 trips to make the deal happen, and I fe More

by blakestl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric & Ben, Sean Borg
August 24, 2022

The salesman was fine. The bosses were a joke. The car they listed at $59k had the stench from the previous owner being a smoker. They said they would fumigate the car o More

by matt.matthews33
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Don't recall salesman's name
Aug 27, 2022 -

Audi Creve Coeur responded

Hello and thank you for taking the time to leave us a review. I appreciate you bringing this to my attention. I’m sorry to hear about your experience with us, and we would find what you’ve described to be unacceptable. I’d like to speak with you personally about your experience to address the concerns you’ve mentioned in your review. If I can, I’d like to work with you to make this right. At your convenience, please contact me directly at 314-919-8230 so we can chat. Thank you again for your feedback, and I look forward to speaking with you. Best, Steve Massey, Interim General Manager

May 11, 2022

Best dealership I have ever interacted with in any manner. The service department is extremely fair and transparent in pricing, and the sales team is in no way pushing people to make decisions. Cannot More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Prunty
September 20, 2021

Once they make a sale they could care less -worse service ever. Unbelievable! Just sad More

by Joyowens
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t think of this awful sells guy name
Sep 29, 2021 -

Audi Creve Coeur responded

Hello Joy, thank you for your feedback. I am sorry to hear you feel this way, however, our relationship with our customers definitely does not end after the purchase is completed and we never want our customers to feel otherwise. I would like the chance to speak with you and hear what we could do to earn your respect back. You can reach me directly at 314-635-9536. We hope to hear from you soon! -Murali Narendran, General Manager

July 12, 2021

Great dealership. Our experience with Carlos Ruiz was EXCEPTIONAL for our 2018 pre-owned vehicle. He made good on all his promises. A++. We got exactly what we paid for. Mike in finance was fast and More

by Scott & Casey T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Ruiz, Murali Narendran
Jul 14, 2021 -

Audi Creve Coeur responded

Scott & Casey T, thank you again for taking the time to let us know how we did!

June 22, 2021

I was downright impressed with the whole experience at Plaza. I spent 18 years on the other side of the desk in the car business, and this is the kind of service and quality that we would strive to give o More

by David Y.
Recommend Dealer
Yes
Employees Worked With
Sean Borg
Jun 23, 2021 -

Audi Creve Coeur responded

David Y., thank you again for taking the time to let us know how we did!

April 09, 2021

Sean was a big help in locating the Audi we were looking for and a delivery time that was exactly as promised.I would recommend Sean and Audi Creve Coeur to anyone. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Borg
Apr 12, 2021 -

Audi Creve Coeur responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 09, 2021

Very pleased with the knowledge of Audi vehicles and very pleasant to deal with. Also, great with follow up after purchase of vehicle. Would recommend More

by Cavogt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Johnson, Sean Borg
Apr 12, 2021 -

Audi Creve Coeur responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

...
20
...