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Audi Creve Coeur
Creve Coeur, MO
348 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 348 reviews
December 03, 2024
I bought a car in October. It was raining when I picked it up but in less than 10 minutes I saw dent on back that was not there when I bought it. Salesman x2 also said it went It was raining when I picked it up but in less than 10 minutes I saw dent on back that was not there when I bought it. Salesman x2 also said it went and thought it happened in service. I also left without paying for car and was honest and called back. At my expense I got cashiers check and overnighted it. I was promised tank of gas or reimbursement when I came in for replacement of window motor ( that made me uncomfortably drive two hours to repair on a cold day)and they would address the dent. I got nothing!! They ignored dent and conveniently pushed me to service and no contact from sales. I love my car but have to say it hurts my heart every time I look at that dent this was my bucket list gift to myself. . Would I recommend your dealership… at this point ….no. Do I think a sales manager should personally contact me… Yes. I covered your sales team and have to say the story is great that I left with a $38,000 used car that I didn’t pay for. Wonder how long it would have taken to catch and at what at expense to you had I not been honest. More
by glendamcamp
Employees Worked With
Ben and Sofia who was not really at fault due to their not unde, Sean Borg
December 02, 2024
Went in for oil change, came out with $5000 estimate for work. I trust Plaza Motor Audi. Everyone there is great! Just tired of prices being SO ridiculous. One item was only a bit more expensive than the lo work. I trust Plaza Motor Audi. Everyone there is great! Just tired of prices being SO ridiculous. One item was only a bit more expensive than the local average, the other was $1200 more than local average. More
by jamweske
Employees Worked With
Carissa
November 23, 2024
The service at this dealership is excellent. Adam did a fine job checking me in and getting my service going. Certainly not his fault that the service took longer than I expected. Even routine s Adam did a fine job checking me in and getting my service going. Certainly not his fault that the service took longer than I expected. Even routine service took a while as they had to run some sort of computer check that took another hour. More
by Mbbsmith9999
Employees Worked With
Adam
November 23, 2024
November 21: I brought my A4 to check out the windshield wipers and a few other things and Benny greeted me. It's always the most pleasant experience when Bennie is there to greet you. Caressa was busy so J wipers and a few other things and Benny greeted me. It's always the most pleasant experience when Bennie is there to greet you. Caressa was busy so Jed stepped right in and helped me get my vehicle checked in quickly all very thorough and professional as are all the people in the service department.. Caressa kept me abreast of what was going on with my vehicle and let me know when it Was ready. As always, it was a first class service very professional. Then today, November 22 I was looking for a part for another vehicle. I called the service department there and they help me quickly locate the part number and place it on order for me. Shout out to Mike, our technician, who was able to get the windshield wipers working correctly. It's wonderful that you have such professional staff with such broad knowledge. Always five out of five stars for Professionalism and five out of five stars for promptness. More
by jkhousewright
Employees Worked With
Jed, Caressa, Mike, Bennie, Spiro and Alex M..!
November 23, 2024
If I could give more stars I would. Daniel Ward was my Brand Advisor and I can’t say enough good things about him and Drew Polenchar the Sales Director. They went above and beyond to no Daniel Ward was my Brand Advisor and I can’t say enough good things about him and Drew Polenchar the Sales Director. They went above and beyond to not only find the car I really wanted but were professional and very friendly. More
by Linda Kalin
Employees Worked With
Daniel Ward, Drew Polenchar
November 18, 2024
Very accommodating with my service needs. The Service representative was prompt and professional, the waiting area was very clean and comfortable. I especially like the visibility into the se The Service representative was prompt and professional, the waiting area was very clean and comfortable. I especially like the visibility into the service area through the glass walls. More
by dlpatrick8
Employees Worked With
Sean Borg
