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Audi Creve Coeur

Creve Coeur, MO

4.8
333 Reviews

11830 Olive Blvd

Creve Coeur, MO

63141

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Showing 333 reviews

June 05, 2024

Service was good. People were friendly. I asked them to vacuum my car, it was minimally done. There was still viewable dirt in the car and on the seats. More

by Stuber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 08, 2024 -

Audi Creve Coeur responded

Thank you for your feedback. We are sorry to learn that you weren't completely satisfied with your service vacuum. You did not provide your name for us to reference. If you have a moment to discuss your experience, please feel free to give us a call at (314) 494-6345 and you may request to speak with David Francosky, our Service Manager. Thank you and we look forward to addressing your concerns.

June 02, 2024

Got me the car I wanted. Top notch service. Great follow up. Thanks Kayne and Rob! More

by Mnlmnl
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kayne, Rob
June 02, 2024

They worked with me and I had my new car in just a couple of days. More

by demo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Borg, Alex Madison
June 01, 2024

Courteous, Professional and knowledgeable. Was able explain the recall process and also included a loaner. Also got a car wash. I am being spoiled. More

by emoss90756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
caressa
May 25, 2024

The service department is outstanding, beginning with Jed…. who is always, friendly, responsive and helpful. It makes the customer feel comfortable and keeps them coming back for more of the excellent ex More

by bobguest0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed- service
May 23, 2024

Hands down best Audi service in the United States. Car dealership is awesome too. So buy your next Audi there More

by Randun50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales
May 19, 2024

Always a pleasant, friendly and helpful staff. It helps make expensive repairs more palatable. Love that you have loaner cars. More

by Jennib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carissa and Jed
May 14, 2024

Very friendly staff! They ensure you are aware of any service needed before work is completed. More

by ajnadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Borg
May 13, 2024

Customer service was great. I’ll definitely go back again. Thank you again, see you soon! More

by Deepan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jed
May 11, 2024

Not just unpleasant, but PAINFUL! I was not only disrespected but walls defrauded. Signed paperwork and called back over a week later demanding a renegotiation of the deal asking for More

by gboy2tcu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sean Borg
May 16, 2024 -

Audi Creve Coeur responded

Good morning Gerad and thank you for bringing this to our attention. A member of our sales management team should have reached out to you earlier this week to address your concerns. If you have not spoken to anyone yet, please do not hesitate to reach out to Matt Tannehill, our Sales Director at (314) 919-8407. Thank you.

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