Audi Coral Springs - Service Center

I have 2 Audis and have bought cars from this dealership before. One of them (2021 eTron, 16K miles, under warranty) broke down in the middle of the road. I was towed to Audi Coral Springs by Audi RoadSide before. One of them (2021 eTron, 16K miles, under warranty) broke down in the middle of the road. I was towed to Audi Coral Springs by Audi RoadSide Assistance. The service department was closed when I arrived. Then, on Monday, they called me and said it would take them 7-10 days to just diagnose eTron and that they did not have loaners they could provide me. My car had to be towed again, this time to Audi West Palm Beach, where they had loaners. I am not buying from or servicing in Audi Coral Springs ever again. At other times I was there the communication was poor at best. Once I they made me go there to pick up my car and when I arrived it had an error message, Ubers back and forth, for nothing. Quality control was just underwhelming. Adviser at time was Giancarlo Lopez. I just canceled an Audi Q7 2023 I was going to buy from them and I am just done with them. Oh, and the service managers were always incredibly pushy for us to give them high ratings in their review for whatever Audi or internal review system they have. The dealership is just a broken model or poor service, reflects very poorly on what should be a luxury brand. More

First time in the service department. Steve listened, explained and made suggestions. Very satisfied with this service. Steve listened, explained and made suggestions. Very satisfied with this service. More

My car wasn’t ready so they gave me a loner. Next day they brought me my car and took loaner back . Very good service. Next day they brought me my car and took loaner back . Very good service. More

Great customer service for my first visit. Took longer than expected. But I was informed about the delay along the process. Took longer than expected. But I was informed about the delay along the process. More

Kind. Courteous. Efficient. Thorough. They even gave me a loaner car so not to have to wait at dealership. Courteous. Efficient. Thorough. They even gave me a loaner car so not to have to wait at dealership. More

Luana my service advisor was great! Contacted me with an update and when ready. In and out was quick and pleasant. No pushy service selling. Just great. Contacted me with an update and when ready. In and out was quick and pleasant. No pushy service selling. Just great. More

I’m a new customer. Every time I have been to the dealership I have encountered competent personnel. Every time I have been to the dealership I have encountered competent personnel. More

Great location for me, Luana in services is the best. Waiting area is very confy Waiting area is very confy More

Steve Meyer is my service rep and he always steers me in the right direction. He texts immediately in an emergency so I don't have long wait times on the phone. the right direction. He texts immediately in an emergency so I don't have long wait times on the phone. More

Audi of Coral Springs is very close to my home, easy to find and provided Excellent customer service. find and provided Excellent customer service. More