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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,864 Reviews

1,864 Reviews of Audi Coral Springs - Service Center

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February 07, 2023

Luana always explains my car repair in detail. I appreciate her professionalism and courtesy every time I visit the service center. More

by ESCHECKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Audi Coral Springs responded

Thank you for the stellar feedback!

February 07, 2023

I always feel comfortable taking my car to Audi Coral Springs to get serviced knowing the good work the always do on my car. More

by C Myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Audi Coral Springs responded

Thank you for the kind words! We look forward to working with you again in the future!

February 05, 2023

Fantastic experience. Giancarlo was just the best. He not only handled my service issues seamlessly but pulled in 2 other experts to answer some of my non-service question More

by bhm125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Audi Coral Springs responded

Thank you for the wonderful feedback for Giancarlo! We look forward to working with you again in the future!

February 05, 2023

Audi Coral Springs has a great team of employees which greet you promptly with a smile. They finished the work within the time the quoted. We couldn’t be happier! More

by MICHAEL.WITHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Ambrosio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Guida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Audi Coral Springs responded

Thank you for the wonderfully kind words for our staff! We look forward to working with you again in the future!

February 03, 2023

Steve Meyer is excellent at his job. He is extremely accommodating and provides excellent service. He never disappoints. He is a major asset to the Company. More

by karnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Audi Coral Springs responded

Thank you for the five star review! We look forward to working with you again in the future!

February 02, 2023

Courteous, friendly, explained the whole process and pricing clearly. The whole one year maintenance service was smooth. More

by MPARKANYI39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Audi Coral Springs responded

Thank you for the five star review! We look forward to working with you again in the future!

February 02, 2023

Excellent service from the time I got there to the time I left I was treated professionally More

by MPIETRANGELO52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Audi Coral Springs responded

Thank you for your kind words! We look forward to working with you again in the future!

February 01, 2023

Kept me informed of the repair and gave a realistic time frame. Quickly had a loaner for me when the repairs would take longer than initially thought More

by robertfurno
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Macy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

January 31, 2023

You guys were so far behind that you were not able to take of the things requested or the recall. I asked to have breaks checked as they squeaked. Nothing was done and no one told me why. I was handed More

by RSCHWANZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Audi Coral Springs responded

We thank you for the feedback. We would like to help clarify some of your concerns. I see your 2020 Audi Q5 came in on 1/27/23 at 8:33am and was completed the same day at 10:20am. In a little less than 2hrs we completed the 30k Service that was due, performed a brake fluid flush that was due and performed a brake inspection as requested and documented that all brake pads were at 10mm thickness which is well within the safe zone (this is on the paperwork you were given). This should have been verbally communicated to you as well and we apologize for that. Brakes will make "sound" to various levels depending on environmental conditions per our manufacturer. This is not considered a fault or defect and no repairs were required. In addition there is not a recall on your vehicle so we are not sure why you stated we "were not able to take of the things requested or the recall". We look forward to servicing your vehicle in the future if you should require our services.

January 31, 2023

AJ was professional, kind and made it great service. Service was in tine with no busses More

by TAMIRAMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luan Nuriu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Guida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ was the best. , Rodrigo Venegas
Feb 01, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback! We look forward to working with you again in the future!

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