Audi Coral Springs - Service Center

Always a pleasure to bring my car in for service of any kind. My car is always spotless when I pick it up kind. My car is always spotless when I pick it up More

Steve and Luan continue to impress me with their professionalism and great service at Audi Coral Springs. If you have an Audi and need a dealership to take your vehicle to, make sure to bring it to professionalism and great service at Audi Coral Springs. If you have an Audi and need a dealership to take your vehicle to, make sure to bring it to Audi Coral Springs for the best service around. More

I had the worst experience ever at this Audi Coral Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doin Springs and have been a customer since 2015 when I purchased my Audi there. My service technician Rodrigo who actually cared about customers and doing the right thing left for a better opportunity and now there are only people who make excuses, try to scare you and really don’t care about helping you fix your car. Also they no longer have loaners and when you make an appointment tell you that there is still gonna be a week and a half of your car just sitting there without being looked at before someone can actually look at it. They act like it’s normal to just take your car away for a week and a half just for it to sit in there shop without being worked on. On top of this they charge $300 per hour just to figure out the issue and can’t give any guidance about what could be the problem with your car. I feel like I am not getting all of the correct information and it’s makes me very frustrated to the point of crying. They also can’t read the warranty contract because they are not lawyers. After this experience I realized that this Audi service center can not be trusted. I made an appointment with another Audi dealership which is happy to provide me with a loaner. They used to provide great service but not anymore. I will never go back there again!!!! The funny thing is that these service people still have to be there to collect a paycheck whether or not they choose to treat people with kindness and actually want to help. Whether I'm a customer or not they still show up to work. Now they lost a loyal customer and money for the service department. I hope Audi Coral Springs is happy. If anyone is being mistreated at Audi Coral Springs like I was don’t be afraid to call other Audi dealerships because I’m sure you will receive better service elsewhere. If you have to drive further to get to the dealership at least you won’t be without a car for an unreasonable reason and amount of time. You don’t deserve to be treated this way!! I went to Audi of West Palm Beach and was treated with respect, care and kindness. They gave me a loaner and fired my issue with out making me feel scared that I would be out an unreasonable amount of money. I am never stepping foot at Audi Coral Springs again!!!! More

As usual Giancarlo was available at the time of my appointment, explained what needed to be done, and I was on my way in less than 20 minutes. My car was finished when he said it would be. There wer appointment, explained what needed to be done, and I was on my way in less than 20 minutes. My car was finished when he said it would be. There were no false expectations. More

Good job done in the car. Luana is a great customer service, happy to work with her. Luana is a great customer service, happy to work with her. More

Really appreciate Luana Cruz she is totally thorough and professional. I look forward to having Luana service my vehicle. professional. I look forward to having Luana service my vehicle. More

Thank you Luana. She explains all my concerns and prices on detail. She always finds me a transportation while my car is being repaired. Most important, Luana keeps She explains all my concerns and prices on detail. She always finds me a transportation while my car is being repaired. Most important, Luana keeps me inform about changes/charges and completion time. More

Nice facility. Convenient location for me. My service contact Luanna Cruz is friendly and professional. As I don’t know a lot about vehicles I always do what is re Convenient location for me. My service contact Luanna Cruz is friendly and professional. As I don’t know a lot about vehicles I always do what is recommended. More

Everything was quick, I was informed on the changes and on when the car was ready, no complaints whatsoever. on when the car was ready, no complaints whatsoever. More

All the work was done as promised and I was kept up to date about delays date about delays More