Back

Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,865 Reviews

1,865 Reviews of Audi Coral Springs - Service Center

Sort by
March 08, 2023

Brendan Smith was the person who called me back after a frustrating experience when trying to buy out the lease end on my Q5. He was easy to deal with and listened to my issues and tried to work on making More

by FLYFISH420
Recommend Dealer
Yes
Employees Worked With
Brendan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Very unhappy with the service person Steve was advised not to route my tires and have issues with my cooling running low not not mention it on my report instead mention it is good did tell me it was a lit More

by susansamuel21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the feedback. We would like to discuss the situation with you in further detail and our Service Manager will contact you shortly. Our records indicate that the tires on your Audi are evenly worn, and a tire rotation was not recommended during your recent visit to save you the unnecessary expense. In addition, the cooling system on your car was thoroughly inspected and no leaks were found. The coolant was slightly low which we filled to the proper level during the recent service visit. Please monitor the coolant level and let us know if the coolant level should drop below minimum and we will be happy to reinspect your vehicle. We look forward to discussing your concerns today.

March 08, 2023

Everyone helpful and professional. Think my first 4 words say how I feel and don’t appreciate a 15 word minimum which should not be any reflection in the dealership but in the survey More

by njld525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Audi Coral Springs responded

Thank you for the excellent review!

March 08, 2023

Excellent service with Steve. Kept informed of all services and costs…no surprises! Costs are high but the service is excellent. More

by SARAH60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

I appreciated the Lyft ride home and back to the dealership. It made the appointment much easier to manage. More

by steinhilperann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback!

March 04, 2023

Excellent customer service. I also like that you they give status updates on your car. More

by JBURKHARDT2300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Wolfson
Mar 08, 2023 -

Audi Coral Springs responded

Thank you for the excellent feedback for our service department!

March 03, 2023

Audi Coral Springs is best. They take care of us as a whole family since we have 3 Audi in hour house. Clint Briggs and Aj are the best along with Troy. Thank you for everything More

by Rebecca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Alley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clint Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Urena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Immaculate dealership, professional and knowledgeable service manager, excellent work done in timely manner. Highly recommended! More

by flsunpalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

Excellent service. Easy in and easy out. Told me everything up front and no hidden surprises. More

by Veal123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2023

I am from out of town but was treated well and my car was repaired quickly. More

by heller.ranona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
68
...