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Audi Coral Springs - Service Center

Coral Springs, FL

4.8
1,865 Reviews

1,865 Reviews of Audi Coral Springs - Service Center

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April 05, 2023

The service center experience was very good. Prompt service. However, I finally got through on the sixth phone call. The person I spoke with could not answer my questions. It was very frustrati More

by JMACUSKI
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us. We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

April 05, 2023

great service as usual. Steve Myer always makes me feel like family. My car always comes back to me cleaner than when i brought it in. More

by ASBOCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Audi Coral Springs responded

Thank you for this kind review!

April 04, 2023

I called to report my "check engine light" was on - 3 weeks to get into shop - Audi died on me and had to be towed to dealership. The service center took three weeks to repair my vehicle (which I pur More

by llc03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Meyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Audi Coral Springs responded

Thank you for the feedback. We would like an opportunity to discuss your recent service visit if you, we would like more details so we can improve our operations. Please contact our Audi Coral Springs Service Director to discuss your visit @ 754-260-9931.

April 01, 2023

I was greeted as soon as I arrived and they knew who I was because of the appointment. The service advisor took care of paperwork promptly and completed the work about 45 mins before expected. More

by jmg46@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Audi Coral Springs responded

We appreciate your kind review!

April 01, 2023

The staff we worked with were Professional & Friendly. Fully explained finance and the new features on the 2023 Audi. Thank you. More

by DAC1219
Recommend Dealer
Yes
Employees Worked With
Paul Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Bartholomew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Audi Coral Springs responded

Thank you for this glowing review! Come back again soon!

April 01, 2023

The service department is so efficient and they do as they say. I was promised the car would be done in 1.5 hours and it was done in 1.25 hours. More

by SUE26
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Audi Coral Springs responded

Thank you for this thoughtful review, Sue!

March 30, 2023

Giancarlo was most helpful. Fortunately, there were no major issues with my car so service was routine. More

by LINDA5056
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giancarlo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Audi Coral Springs responded

Thank you for this five-star review, Linda!

March 29, 2023

Good service. Relatively prompt. Had only an oil change. No tire rotation or any other service. $177. Really overpriced. I will seek a more reasonably oil change More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana was on the board but she was t in.
Mar 30, 2023 -

Audi Coral Springs responded

We thank you for the feedback and opportunity to respond. If you would like to reach out to the management team here at Audi Coral Springs, we would be happy to research your concerns and see if we can help get additional information regarding your concerns! We look forward to hearing from you soon!

March 29, 2023

Great service they where on time,highly recommend for your vehicle to be brought here More

by kserran777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luana Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Audi Coral Springs responded

Thank you for this kind review!

March 29, 2023

Courteous and quick service to replace battery in my key fob. As always great service More

by SICILIANOJ
Recommend Dealer
Yes
Employees Worked With
Didn’t get name
Mar 30, 2023 -

Audi Coral Springs responded

We appreciate this kind review!

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