Audi Coral Springs - Service Center
Coral Springs, FL
1,871 Reviews of Audi Coral Springs - Service Center
Hospitality Brandan has always expedited our service calls efficiently. Our experiences have been very pleasant. Thank you Brandan for all your help. Rita Ha Brandan has always expedited our service calls efficiently. Our experiences have been very pleasant. Thank you Brandan for all your help. Rita Haddow and Coral Washington More
Excellent service I am always satisfied with Audi Coral Springs, and will continue to make the drive past other Audi dealerships for the stellar service. They definitel I am always satisfied with Audi Coral Springs, and will continue to make the drive past other Audi dealerships for the stellar service. They definitely understand the meaning of customer service. More
JAMES EDMONDS IS EXCELLENT! ABSOLUTE PROFESSIONALISM I have to say that James Edmonds is the best service manager I have dealt with to date. He is a true professional that exemplifies what a manager I have to say that James Edmonds is the best service manager I have dealt with to date. He is a true professional that exemplifies what a manager of customer service should be for a world class automotive manufacturer. He is polite and respectful and provides direct and helpful answers to any issue related to my automobile. It is customer service of this quality that retains Audi's customer base and will motivate me to keep coming back! I really appreciated my experience at Audi in Coral Springs and will continue to go there as they do great work! And a special thanks to James Edmonds who my my experience the best it could be! It was an absolute pleasure to deal with James. More
Excellent Service Orientation by Claudio Zullo! Anytime I bring in one of my cars to service at the Audi Coral Springs dealership, it is a unique experience as a customer. This is only because of th Anytime I bring in one of my cars to service at the Audi Coral Springs dealership, it is a unique experience as a customer. This is only because of the service oriented and customer caring people such as Claudio Zullo. Everything is very easy, efficient, and for the greatest experience. More
Excellent service , fast and good advice, specially when I am getting another Audi in Fenruary 2016.Claudio was very attentive and was vigilant that I got a fast servic , fast and good advice, specially when I am getting another Audi in Fenruary 2016.Claudio was very attentive and was vigilant that I got a fast service. More
Long time customer no longer !!! I have been a customer of Coral Springs Audi since 2010 when I purchased a new Q5. Since then I have regularly taken the car in for service there. U I have been a customer of Coral Springs Audi since 2010 when I purchased a new Q5. Since then I have regularly taken the car in for service there. Until recently, I have had excellent service from James Edmonds. However this week we brought the car in for service and the service advisor Claudio was rude to both myself and my wife. As a good consumer I asked questions about the service that I wanted preformed as well as what the service the service advisor recommended. Claudio recommended the 55,000 mile service in addition to my normal oil/filter change, tire rotation and air filter check/ fluids check. When I asked what was included in this service, other than changing the spark plugs which I could do myself, it was nothing more than normal checking of vehicle and the charge for this service was going to be $900 plus dollars which I thought based on research abnormally high. When I declined this service the service advisor began to berate myself and my wife for not responsibly taking care of our vehicle and this was a stupid and unwise decision on our part. I have ever been spoken to from a service advisor before in such a poor, loud and disrespectful manner and using such high pressure tactics to sell services such as $395 for a diagnostics check. It will be my last service at Audi of Coral Springs based on this experience. I addition, we had an appointment at 8:30 AM and it took over 2 1/2 hours to get the regular service done when normally it takes an hour which seemed punitive for our decline of additional services. More
Excellent Service by Steve Meyer at Audi Coral Springs For the past 5 years I have taken my different cars to Audi Coral Springs for service. Always with very high quality attention. Id like to give a spec For the past 5 years I have taken my different cars to Audi Coral Springs for service. Always with very high quality attention. Id like to give a special mention to Steve Meyer who is by far the best service person I have ever dealt with. More
service flexible schedule and free carwash everybody was accommodating and friendly I would recommend audi coral springs service to anybody with an audi flexible schedule and free carwash everybody was accommodating and friendly I would recommend audi coral springs service to anybody with an audi Their cafe was wonderful. More
Gas Door on the R8 Last Friday morning I went to gas up the R8 and the gas door wouldn't open, I tried the manual release located in the engine bay but that wouldn't wor Last Friday morning I went to gas up the R8 and the gas door wouldn't open, I tried the manual release located in the engine bay but that wouldn't work either, I brought it over to my service advisor Brendan Smith and he took care of the seized gas door mechanism by that night. More
Top Notch Service!!!!!!!!!!!! They were very flexible with my busy schedule. They completed the service in a timely manner. Brendan was awesome! This is a great service department They were very flexible with my busy schedule. They completed the service in a timely manner. Brendan was awesome! This is a great service department with friendly associates! More