Audi Coral Springs

I live in Miami Shores within 3 miles of Audi of North Miami 💩. I choose to drive to Audi of Coral Springs to maintain my etron because I care about my investment. I couldn’t be happier with Dustin. He g Miami 💩. I choose to drive to Audi of Coral Springs to maintain my etron because I care about my investment. I couldn’t be happier with Dustin. He goes above and beyond in service he provides. His level of care is palpable. Again, I drive nearly an hour because the difference is that big. More

AJ Bird is the best! Always user friendly, prompt, reliable, reasonably priced service. Been servicing my A3 there for 5 years and have no reason to look anywhere else Always user friendly, prompt, reliable, reasonably priced service. Been servicing my A3 there for 5 years and have no reason to look anywhere else More

Entire process online with no challenges or issues. Best experience buying a car in my 46 years on Earth! Best experience buying a car in my 46 years on Earth! More

Had a wonderful experience buying our new Q7. Came back to purchase the vehicle because of Troy. Highly recommend Audi of Coral Springs. Came back to purchase the vehicle because of Troy. Highly recommend Audi of Coral Springs. More

Friendly, professional, thorough, willing to go the extra mile. Provides ongoing feedback. Excellent customer service. mile. Provides ongoing feedback. Excellent customer service. More

Service tech was attentive and addressed my concerns. The part needed for the repair needed to be ordered. Another trip to the dealer required The part needed for the repair needed to be ordered. Another trip to the dealer required More

luana is the reason we come to audi coral springs. Her kind consideration, knowledge and excellence in customer service always seem to go above and beyond. She seems to know as much about the car as Her kind consideration, knowledge and excellence in customer service always seem to go above and beyond. She seems to know as much about the car as the service technicians (all are very knowledgable) and uses it to advantage to assist us. We appreciate the way service is provided at coral springs audi. More

All the guys were super nice and helpful. Everything went fast and efficiently! Great customer service! Everything went fast and efficiently! Great customer service! More

I've been going to Audi Coral Springs for over 10 years now and would not go anywhere else for sales or service. They are extremely professional, knowledgeable, and go out of their way to be kind to my Aud now and would not go anywhere else for sales or service. They are extremely professional, knowledgeable, and go out of their way to be kind to my Audi! As good as it gets!! More

Daniel Villaverde was exceptional from beginning through delivery. I could not have asked for a better sales person at Audi in Coral Springs, Florida. Unfortunately, the Audi logistics and production arms delivery. I could not have asked for a better sales person at Audi in Coral Springs, Florida. Unfortunately, the Audi logistics and production arms are unsatisfactory. My car took 8.5 months from order until delivery; this is 4 months past the original dealer delivery ETA of 2-14 Mar 23. Do not try to blame COVID for the clown act of vehicle production, shipment, and delivery. My time and patience was not adequately compensated for waiting an additional 4 months. The poorest logistical situational awareness occurred when the car was preparing to leave Germany for Port Jacksonville. Upon arrival in Port Jacksonville, the car remained there for almost 7 weeks. It appeared there was no proactive communication between Jacksonville and Coral Springs Audi. Fortunately, Daniel was very proactive and took great initiative to track my car down each week. He should not have to call the port each week and satisfy my weekly inquires. Audi needs to develop a better process to communicate the exact location, situation, and process their cars are undergoing while delayed in a port. Port employees need to be trained or retrained, and provided the ability to better track and provide timely and accurate ETAs to dealerships. Perhaps Port Jacksonville is a known clown act with multiple car dealerships. If so, what are you doing to get rid of the clowns? Right now, sadly it appears Audi is supplying red noses and clown shoes and encouraging them to join and perform in the Circus Ring of Audi Logistics. I was not amused and did not want admission to a circus. The excuses I was given included not enough port employees, technical tests required for each vehicle, and an overall lack of initiative, purpose and direction in Port Jacksonville. For such an amazing car, the logistics and production arms have clearly failed. Do better Audi if you ever want a repeat customer. More