Audi Coral Springs

This was the second Audi I purchased from this dealership, and the experience was as pleasant as the first. My service tech, Steve, was very helpful in advising me to consider a new purchase base dealership, and the experience was as pleasant as the first. My service tech, Steve, was very helpful in advising me to consider a new purchase based on the condition of my older vehicle. I spoke to my previous sales person, Jeff Klukis, and he was great with finding the exact car I wanted and at the right price. Within a few days, my car was located and delivered for me to pickup. I am now happy as can be in my new S4, and intend to continue purchasing from Audi Coral Springs in the future. More

Greg was friendly and clear--and I believe he is a straight shooter. Two issues, however (not necessarily Greg's): 1. I was glad the dealership matched my trade in offer from CarMax--but I was not t straight shooter. Two issues, however (not necessarily Greg's): 1. I was glad the dealership matched my trade in offer from CarMax--but I was not told until after the fact that I had to wait 7-10 days to get paid for the car I traded in (other than the part I put down on the Audi). That is not right--since when do you give your car and signed title to a buyer and then wait for them to pay you a week -10 days later? Felt as if your dealership wanted a head start on selling my car to pay me out of those proceeds instead of doing what everyone does when selling a car (private party or other)--seller turns over car and signed title; buyer turns over money--at the same time. 2. I felt the "upsell" in the finance director's office was unnecessary, especially when I told him I was not buying anything else--he said he had to tell me all that information to avoid misunderstandings later. But I was told I would be in his office five minutes to sign the final paper, not 20 minutes for another sales pitch. When I told him I'd sign that I waived all additional services/packages, that I was tired and had been there for nearly three hours, he told me "I could come back another day." I was more comfortable with Greg than I was with the Finance Director (Tony). CarMax charges top dollar for their cars, but one thing they do well is make the transaction fast, easy, and game-free. That said, I am pleased with my Audi, and again, I think Greg did his best. I would recommend Greg and I would advise anyone I sent there to be clear as to the pros and cons I experienced. Ronnie Moore More

I had a great experience with Anthony and Larry at Audi Coral Springs in the purchase of my 2013 Audi A6. This is my third Audi in a row, but the first I purchased from Audi Coral Springs. Anthony and La Coral Springs in the purchase of my 2013 Audi A6. This is my third Audi in a row, but the first I purchased from Audi Coral Springs. Anthony and Larry were very easy to work with and met all of my expectations. I highly recommend working with Anthony and Larry! More

Everyone knows that car shopping is like getting a root canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear canal without sedatives. We decided to start the process anyway and headed to our favorite Audi store. When arriving we were disappointed to hear that our trusty sales guy was working at a different store. That's when we met Mike Rakowski. Mike quickly made us feel like we were in a friendly professional establishment. We spoke to Mike about the Audi experience and it was immediately noticeable that Mike knows everything there is to know about the Audi brand. Not only was his presentation top notch but he is a wiz with math. He made every effort and worked hard to meet our goals, extremely patient with the multiple changes we threw at him, and had relevant input as we discussed several options. Not just financial options but color,interior, color again, how the design would be better if we had designed it, blah blah blah. He was really patient with us!! Plus it was raining the entire time which added a higher degree of difficulty for Mike. We didn't even notice it.. In closing the deal we met several of the others from the dealer which were courteous, engaged and professional. I highly recommend Audi Coral Springs, Ask for Mike Rakowski! More

Steven & Tony helped us to choose the correct equipped car and color combination, warranty & service plan. we are very satisfy with their service. They actually helped us to trade in our old car equipped car and color combination, warranty & service plan. we are very satisfy with their service. They actually helped us to trade in our old car and saved us money. In Audi Coral Spring, we feel like home, very good. More

I had MAJOR credit issues although they were explainable. Tony Carenza did a magical job getting me approved. Also, Steve Meyer is THE best customer advocate on the planet. I would recommend this dealer Tony Carenza did a magical job getting me approved. Also, Steve Meyer is THE best customer advocate on the planet. I would recommend this dealership to anyone. More

Despite a horrible rainy night we had a great buying experience, Gina was excellent, took us around for two test drives and explained all the car's features in detail, we negotiated a satisfying price a experience, Gina was excellent, took us around for two test drives and explained all the car's features in detail, we negotiated a satisfying price and kept everyone late to finish the deal. Couldn't recommend them more. More

My wife and I negotiated a terrific price on a new Quattro Q5. Mr.Murray gave us an excellent and complete orientation on the vehicle Quattro Q5. Mr.Murray gave us an excellent and complete orientation on the vehicle More

My wife was in the market for a new car. We reached out to an Audi dealership that was closer to where we live, but they no longer had a Q7. I went on-line and then called Audi Coral Springs and Rafael Ser to an Audi dealership that was closer to where we live, but they no longer had a Q7. I went on-line and then called Audi Coral Springs and Rafael Servan (Internet Manager) quickly set up an appointment for that evening. So after work, we (my wife and kids) drove approx. an hour to this dealership. Rafael provided us top notch service, from the time we arrived. He made the test drive fun for all of us. The unpleasant part of this experience started when we began speaking of pricing. Every offer that Rafael took to the Sales Manager was practically "shot-down". Whether it was the dollar amount, warranty, discount on entertainment upgrades to window tinting, the guy would not give a penny. For the record, both my wife and I have excellent credit, make good salaries and was ready to give $20,000 down payment! Finally, he gave us a couple hundred bucks off...really, on a +$65,000 vehicle!! After that, we worked with Rance Williams, who worked with us (the best he could) with financing. So overall, the experience was GOOD, but the lack of negotitation because "this is a hard to find model" and "we sell these full price all the time" SUCKED. A customer does not really care how many cars are sold at what price, they care how this car can be sold to meet their needs. The goal should be to make everyone who purchases feel as if they got a good deal, not paid more because everyone else is. We would still recommend this dealership, but we would forewarn the potential buyers that they don't give an inch on pricing. More

In 2011 I bought a new Audi S4 and since then have been dealing with James for all of my service. He has been a pleasure to work with for the last two years. I have had a few minor issues over the year dealing with James for all of my service. He has been a pleasure to work with for the last two years. I have had a few minor issues over the years with some annoying rattles and James is quick to try and fix them. Also Jesse, who is the shop foreman has been wonderful. He spent a ton of time riding around with me to see if we could replicate some of the noises. This dealership is an A+ and the service department has been better than any other I have encountered. More