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Audi Concord

Concord, CA

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101 Reviews
Call Dealership (888) 458-7125

1945 Market Street

Concord, CA

94520

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101 Reviews of Audi Concord

November 07, 2023

—friendly helpful staff in Service department —excellent communication and followup in making appointments —clean, spacious facilities and ample parking —customer reception was polite, efficient, and kno More

by J.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Report | Print
Nov 07, 2023 -

Audi Concord responded

We're so glad to know you had a positive experience with our service department at Audi Concord! It's great that the communication, facilities, and customer reception met your expectations. Thanks for sharing this review!

November 03, 2023

Operation is very accommodating, quick and kept informed of progress of repair. Loaner car was helpful. More

by mhhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Forney
Report | Print
Nov 03, 2023 -

Audi Concord responded

We're glad to know you found our service at Audi Concord accommodating and efficient. We always aim to keep our customers updated throughout the repair process. Thanks for your review!

November 01, 2023

Ken was outstanding service representative! !! I would recommend him to all my friends! Great job! More

by Hawk235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Alexander
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Nov 01, 2023 -

Audi Concord responded

We're glad to hear Ken made your experience at Audi Concord an outstanding one! Thanks for your recommendation - we appreciate it!

November 01, 2023

Great dealership and staff! Eddie and Allan really took care of and now we are the very happy owners of our new Q5!!! More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie and Allan
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Nov 01, 2023 -

Audi Concord responded

Doug, we're delighted to know Eddie and Allan provided great service at Audi Concord. Enjoy your new Q5!

November 01, 2023

James Stanford was amazing to work with. He listened to what I wanted and found me my car same day! Greatest Service I’ve ever experienced when buying a car. More

by smichaels
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Stanford
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Nov 01, 2023 -

Audi Concord responded

We're delighted to know that James provided you with such exceptional service at Audi Concord. We hope you enjoy your new car!

October 27, 2023

Very helpful. Efficient and timely service. Jeffrey was great. This is now my go to dealership. More

by Peter L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Oct 27, 2023 -

Audi Concord responded

Peter, we're thrilled Jeffrey and the team have earned Audi Concord your loyalty! Thank you for the stellar review!

October 26, 2023

This is an excellent dealership. We have leased and purchased 2 vehicles here and utilized service as well. Service is exceptional. Highly recommend. More

by NapaLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service.
Report | Print
Oct 30, 2023 -

Audi Concord responded

We're delighted to know that you've had excellent experiences with both our sales and service departments at Audi Concord. Your recommendation means a lot to us, thank you!

October 20, 2023

Prompt, courteous and professional. Keep you informed about the progress being made. A pleasure to deal with. More

by Toi12128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
Report | Print
Oct 23, 2023 -

Audi Concord responded

We're glad to know you had a positive experience with us at Audi Concord! We always aim for prompt and professional service. Thanks for the great review—we appreciate it!

October 06, 2023

Audi Concord is an excellent business. What I don't like is the lack of courtesy vehicles…very inconvenient. More

by Myra.belfiore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fourney
Report | Print
Oct 09, 2023 -

Audi Concord responded

Myra, we appreciate your feedback about Audi Concord. We're always looking for ways to improve and will take note of your comment regarding courtesy vehicles. Thanks for sharing!

October 01, 2023

Patty is always great in tracking the items needed to be accomplished. I have owned seven Audis since 1983. She is the consummate service counselor. The Audi team in Concord has their act together. More

by Pfgriessel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty and Cody
Report | Print
Oct 02, 2023 -

Audi Concord responded

We're delighted to know that Patty and our team at Audi Concord have been able to provide you with top-notch service over the years. Thanks for your continued loyalty, we appreciate it!

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