Audi Columbus
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 142 reviews
Very professional and completed in a timely manner Great service department. Professional and completed on time. We also had a good experience with sales when we bought our Audi off our lease in April Great service department. Professional and completed on time. We also had a good experience with sales when we bought our Audi off our lease in April More
Great experience at Byers! I had a great experience at Buyers. I went to look for a new car, and was immediately greeted and treated very well. Eva Castaneda was the sales assoc I had a great experience at Buyers. I went to look for a new car, and was immediately greeted and treated very well. Eva Castaneda was the sales associate I worked with, and she was very friendly, helpful, and knowledgeable. I felt an immediate connection, and she helped me pick out the car that was perfect for me and had everything I wanted. Eva is awesome and really knows her stuff! Brian Snow was also very kind and helpful and called me to answer questions when Eva was busy with other customers. Tony Cooke in Finance was so nice and helpful too, and even had my gas tank filled up when I came back to bring some paperwork he inadvertently put in my folder. And Thomas McLymont in Service made a special effort to greet me since he has been my Service Advisor many times with my old Outback. he also checked my lighter/phone charger unit himself and changed the fuse. Below I tried to write more about Eva but the survey won't allow me to enter anything. Also, the drop down choices for the vehicle brand I bought does not include Subaru so I selected Audi. I had to choose something or it wouldn't let me submit the survey. More
Excellent customer service! My experience with Byers Imports (Audi) has been exceptional and I highly recommend Louis Smith. His attention to detail and customer service go above My experience with Byers Imports (Audi) has been exceptional and I highly recommend Louis Smith. His attention to detail and customer service go above and beyond of what is expected when purchasing a new car. Whether I'm coming in for a car wash or maintenance, he is always very courteous and professional. Five years ago I purchased a 2011 Audi A8 from him and the level of service I received over the years was impeccable. I just purchased a 2018 Audi A7 and Louis was very patient with me when trying to make my decision on which vehicle I would purchase. I will continue to purchase vehicles from him and this dealership. More
2018 Audi My experience at Byers Audi was great, they made it very easy to buy my car no hassle at all. Louis did all the work with my bank and when I went to My experience at Byers Audi was great, they made it very easy to buy my car no hassle at all. Louis did all the work with my bank and when I went to sign the papers it didn't take long at all. Thank you Louis and the Byers team I would definitely recommend them. More
Scheduled Maintenance Very friendly and efficient staff. Every aspect of my service was explained to my satisfaction. And hey, who doesn’t enjoy a free car wash every time Very friendly and efficient staff. Every aspect of my service was explained to my satisfaction. And hey, who doesn’t enjoy a free car wash every time you stop in. More
Great experience Professional and courteous. Helpful. Louis was a pleasure to deal with. He is very knowledgeable. This is my first experience buying a car from Byers Professional and courteous. Helpful. Louis was a pleasure to deal with. He is very knowledgeable. This is my first experience buying a car from Byers. It is my fifth Audi. More
New Q7 purchase Worked with Louis Smith at Byers Imports to purchase a new Audi Q7. Louis was very knowledgeable, professional and great to work with. Got exactly wha Worked with Louis Smith at Byers Imports to purchase a new Audi Q7. Louis was very knowledgeable, professional and great to work with. Got exactly what we wanted and very happy. Thanks. More
A great buying experience We had researched the purchase of a luxury sedan for several weeks and we kept coming back to the Audi A4. From the moment we entered the dealership We had researched the purchase of a luxury sedan for several weeks and we kept coming back to the Audi A4. From the moment we entered the dealership to the time we drove our new A4 home that evening, the experience was positive and the entire Byers staff was professional and friendly. Stephen Franklin, our salesman, was very kind and did not put any pressure on us to make a purchase when we bought our A4. He knew a great deal about the Audi product line and answered all of our questions. I would recommend Byers Imports and Stephen Franklin any day! More
Excellent purchase Had a great experience purchasing my car this weekend at Audi Columbus. Louis Smith was an absolute joy to work with and made the entire experience ex Had a great experience purchasing my car this weekend at Audi Columbus. Louis Smith was an absolute joy to work with and made the entire experience excellent. More
Unexpected Eva asked what I wanted and how much I wanted to pay. She got as close as she could. All Eva! The Subaru Outback is sweet. Go past my house this weeke Eva asked what I wanted and how much I wanted to pay. She got as close as she could. All Eva! The Subaru Outback is sweet. Go past my house this weekend you should see three Subaru’s in the drive. More