Audi Columbus

Exceptional Experience In my opinion, buying or leasing a car is usually not an enjoyable experience. However, our recent experience at Byers with Anita Wood was exceptional In my opinion, buying or leasing a car is usually not an enjoyable experience. However, our recent experience at Byers with Anita Wood was exceptional. We had her complete attention. She listened and worked with us on the Audi that was our choice. We feel that the lease that we accepted was fair and made in goodwill. Anita is a very nice lady with lots of experience in car sales. I would highly recommend her! More

Bought 2015 Audi Q7 TDI Certified - Tires Are Dry Rotted How to improve? Start by standing behind the Audi certification you gave my vehicle which was performed almost 3 months before I bought my vehicle and How to improve? Start by standing behind the Audi certification you gave my vehicle which was performed almost 3 months before I bought my vehicle and passed off as up to date, accurate, and to Audi America standards of quality. Byers certified the tires on my 2015 Q7 Tdi that I purchased as damage free with 9mm tread front; 8mm rear. Drove the vehicle home to NY state. Tire pressure gauge was going off continually. Initially attributed to March temps. Fill with air, repeat two days later after sitting in garage. Took to Audi dealership in Albany NY to get NYS inspected. All four tires dry rotted. Wouldn’t pass safety standards for inspection. The Rear tires certified by Michael Lamar at Byers on 11/28/18 state 8 mm tread. Vehicle had 1,000 more miles on it between certification and my taking delivery on 3/1/19. Albany NY Audi dealership measured less than 3 mm tread (below yellow bars) on rear tires. Byers service manager, Caleb Redfern, claims the tires magically and mysteriously dry rotted between OH and NY!!! Really??? Come on. Less than 2k miles put on the vehicle. Even bought the tire and wheel package for $1,795 but am told dry rot isn’t covered. Byers won’t stand behind their fraudulent or falsified certification. Working with Audi America to help resolve. Steer clear of this place. They are only out to sell cars or keep up with quotas. My salesman was Larry Hobbs. Even had me back date the delivery date so they’d avoid another month on their finance books or to make quota on the February sales. Calling the OH attorney general and better business bureau next and will share my experience on every known online review sites to save anyone else having to go through this. This is the seventh Audi I’ve owned; first from Byers or out of state. Waiting for Eric Friend, General Service Manager to call back. My new vehicle sits at the dealership in NY for weeks now as I try to get this resolved. More

Oil change Great guys who treat all the customers politely and professionally. They are accomodating and efficient. All the employees at the dealership are the b Great guys who treat all the customers politely and professionally. They are accomodating and efficient. All the employees at the dealership are the best there is. More

Byers is fantastic I’ve purchased cars from many dealerships, Byers beats them all by a mile!! If you are in the market for a new car, do yourself a favor and just go t I’ve purchased cars from many dealerships, Byers beats them all by a mile!! If you are in the market for a new car, do yourself a favor and just go to BYERS. More

Excellent buying experience. Requested an Audi Model with a certain trim and color package. Rufus Alexander was able to locate and deliver. He is very knowledgeable, professional Requested an Audi Model with a certain trim and color package. Rufus Alexander was able to locate and deliver. He is very knowledgeable, professional and very friendly. Rufus and Mike provided a great experience at this dealership. l had a question a few days after delivery and Rufus provided a quick response. More

Excellent We were greeted immediately, unlike the other Audi dealership in Columbus where we were ignored for 20 minutes, before leaving. Their loss. Our salesm We were greeted immediately, unlike the other Audi dealership in Columbus where we were ignored for 20 minutes, before leaving. Their loss. Our salesman , Larry Hobbs at Byers Audi in Columbus, was helpful and knowledgeable. Larry made the stressful car buying process a pleasure. We have been Byers Imports customers for over 20 years. More

Wheel refinish service I took out wheel instance and damaged two wheels this winter. They took vehicle offsite and had the refurbished; good as new. Byers is a great Audi I took out wheel instance and damaged two wheels this winter. They took vehicle offsite and had the refurbished; good as new. Byers is a great Audi dealership. More

Great Buying Experience I had an excellent purchasing experience at Byers Imports. Rufus Alexander was an expert sales consultant. He thoroughly reviewed all features of the I had an excellent purchasing experience at Byers Imports. Rufus Alexander was an expert sales consultant. He thoroughly reviewed all features of the car and was a pleasure to work with. A+ in every way, would highly recommend. More

We were schedule for Takata airbag recall. The dealership scheduled an appt and then, upon arrival told us they didn’t have the necessary part. This is in addition to damage done to my Audi whe The dealership scheduled an appt and then, upon arrival told us they didn’t have the necessary part. This is in addition to damage done to my Audi when it was on the lot that they don’t take responsibility for. More

Good service and knowledgeable team Good service and friendly staff And always doing the right things. Have bought several cars jere amd would recommend to others for a quality car and Good service and friendly staff And always doing the right things. Have bought several cars jere amd would recommend to others for a quality car and dealership More