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Audi Columbia

Columbia, SC

3.6
171 Reviews

1020 Hannah Dr

Columbia, SC

29203

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Showing 171 reviews

August 02, 2022

Horrible dealership that cheats and lies! The sales team hid things about the car I bought only to have another dealership tell me the truth. More

by jcookke
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noah
Aug 03, 2022 -

Audi Columbia responded

Thank you for reaching out. We're sorry to hear of your frustration and would like the opportunity to discuss this situation with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Thanks again, Peter Haub - General Manager - (803) 786-6601

May 15, 2022

George was very professional and patient. He went the extra mile to fine what I was looking for. "True to his word"! More

by carl.morrow10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George, Austin
May 17, 2022 -

Audi Columbia responded

Thank you for sharing your review of George, Carl! We're happy that he went above and beyond during your recent visit to Audi Columbia!

May 11, 2022

I bought my Q3 about a year and a half ago and I’ve had no complaint until this morning. As I am driving into work my coolant warning light goes off out of nowhere. Everyone was helpful in getting a tow tr More

by Kebra Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin, DeDe Kinney
May 11, 2022 -

Audi Columbia responded

Kebra, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please reach out to our General Sales Manager, Peter Haub, via email at phaub@jimhudson.com.

January 27, 2022

Audi Brand Specialist's Phillip Brown (Sales) and Devin Simmons (Finance) were clear with answering my questions in addition to presenting information and details that I wasn't aware of. Both staff members More

by Rick K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Brown
Jan 28, 2022 -

Audi Columbia responded

Congratulations on your new Q3, Rick! We appreciate you leaving Phillip and Devin such great feedback! We're happy to hear they went above and beyond to make this a five-star purchase! Thank you! - Audi Columbia

January 07, 2022

Profession and low pressure. Plus, it was a great deal. I’d def buy from here again … or at least give them a shot. More

by gumby256ncpi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip, Jarret, Sam, Dylan …
Jan 10, 2022 -

Audi Columbia responded

Thank you for giving us the opportunity to earn your business! We hope to see you again next time here at Audi Columbia!

December 31, 2021

Absolutely wonderful experience from start to finish! We stopped in a few times before making a purchase and each time we were treated the same way: with professionalism, care and kindness. Ryan McPhail wen More

by Mlmorris6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McPhail
Jan 03, 2022 -

Audi Columbia responded

Thanks for the excellent review! We are so pleased to hear about your experience with Ryan and the team. Please let us know if you need anything.

December 25, 2021

Ryan did an excellent job of ding the right car and delivering it on a timely basis More

by Jggraves1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McPhail, Christina Arthur, DeDe Kinney
Dec 29, 2021 -

Audi Columbia responded

We really appreciate you taking the time to leave Audi Columbia this awesome review, thank you! Ryan will be thrilled to hear your feedback.

December 25, 2021

Best salesman and all the prices are fair and transparent. Trade in value is fair as per kbb. We will get an experience for just bringing new car, but joining Audi family More

by Dinesh.Vinnakota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle craighead
Dec 28, 2021 -

Audi Columbia responded

We're so honored to have your great review and rating, Dinesh! Thank you for being part of the Audi Columbia family!

November 30, 2021

Ryan McPhail sold me on a new '22 Q5. I traded my '19 Q5 with 37k miles. They even gave me a set of all weather mats with the car! Great folks to work with all around, sales service and financing! Will be More

by JGwinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McPhail - Sales
Dec 01, 2021 -

Audi Columbia responded

We are elated to hear that! Please let us know if you need any further assistance.

November 03, 2021

They can’t be trusted. We were in the midst of purchasing a car, they refused to take my deposit. I highly recommend you shop somewhere else. More

by Ag
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales , Christina Arthur, DeDe Kinney
Nov 04, 2021 -

Audi Columbia responded

Thank you for reaching out. We're sorry we were unable to work with you this time around and are always available to speak with you if you have any further questions or concerns. Thanks again, Peter Haub - General Manager - (803) 786-6601

Nov 04, 2021 -

Ag responded

My mentor used to say, integrity is doing the right thing when nobody is watching”. Acting with honor and doing what you say you will do. For me, apparently not for Audi of Columbia, integrity in business is important. When making a huge purchase for family, I want to trust that the vehicle is safe and I got good value. That is why I focus on integrity when making buying decisions. For me to support you, how would you know that having high integrity is GOOD for business. So, I am doing my best to share my recent experience with Audi of Columbia, in hopes it impacts your reputation — to inform potential retain customers to steer clear of Audi of Columbia. I LEARNED A LONG TIME AGO, THE AVERAGE DISGRUNTLED CUSTOMERS TELLS 7 OTHERS ABOUT THEIR HORRIBLE EXPERIENCE. MY GOAL IS 700!!!!

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