Audi Cincinnati East

Outstanding Service Very friendly team with helpful insights on conducting diagnostics on my car. I waited while service was completed and they did a great job getting wo Very friendly team with helpful insights on conducting diagnostics on my car. I waited while service was completed and they did a great job getting work completed in a timely manner More

Nice people Every time I have been to Audi East in these past three and half years everyone has been pleasant and helpful. I won't consider going else where. Every time I have been to Audi East in these past three and half years everyone has been pleasant and helpful. I won't consider going else where. More

Audi Cincinnati East has great customer service. I’ll definitely be a repeat buyer when the time comes. Austin is great to work with. Thanks! definitely be a repeat buyer when the time comes. Austin is great to work with. Thanks! More

Usual quick, efficient, courteous service. Every aspect of the encounter was well-handled from scheduling the appointment (2 day wait), to arranging for a loaner car, to discussion of the work Every aspect of the encounter was well-handled from scheduling the appointment (2 day wait), to arranging for a loaner car, to discussion of the work that needed to be done, to completion of the service. Your staff continues to be a pleasure to work with. I've bought or leased five cars from Audi Cincinnati East over the past 30 years and wouldn't consider going anywhere else for number six. More

Excellent service Excellent service.I was provided with a loaner car at no cost. I called for an add on service and requested to have the wiper blades changed. There wa Excellent service.I was provided with a loaner car at no cost. I called for an add on service and requested to have the wiper blades changed. There was a slight mix up that resulted in the add on service being delayed. It was done at point of vehicle pick up.Otherwise happy with the service. My service technician reviewed the service done and the multi point inspection. No recommendations, everything checked ok. More

2 year service visit Due to my poor planning, I was 30 mins late to the appointment, but Chris was able to work me in and get my planned work and some other items done. S Due to my poor planning, I was 30 mins late to the appointment, but Chris was able to work me in and get my planned work and some other items done. Set me up with a test drive which allowed me to get some lunch. Facility is comfortable, attractive and has nice amenities More

Service is excellent Chris in service is excellent. I have had Audis since 1986 and never had a better experience in service then with Chris. He will always bend over back Chris in service is excellent. I have had Audis since 1986 and never had a better experience in service then with Chris. He will always bend over backwards to help his customers. More

Very good service I had to wait a little to get my car scheduled but service was good and completed in a timely manner. I was able to work in a quiet conference room a I had to wait a little to get my car scheduled but service was good and completed in a timely manner. I was able to work in a quiet conference room and enjoy their wonderful coffee/espresso options. Service person explained the charges and also cost saving options for future maintenance visits which was very helpful. Everyone is very nice and helpful. More

Great service by the advisor The service advisor Austin was very professional and very on top of things when it came to servicing the car. I have always used Audi Connection due t The service advisor Austin was very professional and very on top of things when it came to servicing the car. I have always used Audi Connection due to a poor experience at Beechmont about 15 years ago but things have definitely changed. Great job by all there. More

Professional hassle free service I brought my 2016 A8L in for both warranty and optional services. I was in and out in a short amount of time on both drop off and pick up with a great I brought my 2016 A8L in for both warranty and optional services. I was in and out in a short amount of time on both drop off and pick up with a great loaner. My Service contact Austin kept in touch as to the progress of my repairs and everything was handled with the utmost professionalism. More