Audi Cincinnati East

The Audi Cincinnati East service team always goes above and beyond. They are experts in what they do and put the customer's needs first at all times. Highly recommended! and beyond. They are experts in what they do and put the customer's needs first at all times. Highly recommended! More

I told Chris Raudebach that I would wait for my vehicle while it was being serviced. Instead I asked if there was a place to walk. He drew me a map and told me about a park and looked up how far it was fro while it was being serviced. Instead I asked if there was a place to walk. He drew me a map and told me about a park and looked up how far it was from Audi East. Then he called when my vehicle was finished. In addition to my car being serviced well and promptly, he went the extra mile and provided me with extra help. There also was a young man with him that was helpful. More

Service dept. is great as usual......Thanks guys.......what mote is there to say,great is great.Rental car was good,a little surprised being a Toyota,first time driving a hybrid....just trying guys.......what mote is there to say,great is great.Rental car was good,a little surprised being a Toyota,first time driving a hybrid....just trying to put your 25words worth More

I always appreciate the good communication and follow-up at this dealership. Chris and his service team were ready for me when I arrived. I chose to wait, but was pleasantly surprised the repair was complet at this dealership. Chris and his service team were ready for me when I arrived. I chose to wait, but was pleasantly surprised the repair was completed sooner than expected. More

This dealership goes above and beyond. Being a senior with my car towed in there, they returned it to me knowing I was afraid to ride with anyone. They’ve always been 10 stars! with my car towed in there, they returned it to me knowing I was afraid to ride with anyone. They’ve always been 10 stars! More

Chris was great. Took my car right in. Checked to see if my tire had road-hazard protection (which it did). Tire was replaced, no fuss, no muss. Thanks for making a stressful day easier! my tire had road-hazard protection (which it did). Tire was replaced, no fuss, no muss. Thanks for making a stressful day easier! More

my second audi from Audi Cincinnati East you guys are great to work with!! Keep up the good work. Only suggestion is to have the new cars cleaned really well before delivery but given the you guys are great to work with!! Keep up the good work. Only suggestion is to have the new cars cleaned really well before delivery but given the covid-19 crisis and staffing issues its understandable. thank you. More

Considering new vehicle Working with Brian Hendrick who is working very hard to find me the vehicle I'm looking for. If successful, this will be the third for this dealershi Working with Brian Hendrick who is working very hard to find me the vehicle I'm looking for. If successful, this will be the third for this dealership. More

Above and beyond, as usual. I do have one problem, though: If a customer is going to take time from his or her busy day to compliment Audi East on its service, he or she ought I do have one problem, though: If a customer is going to take time from his or her busy day to compliment Audi East on its service, he or she ought not to be asked to jump through ridiculous online hoops such as "titling" the review and meeting a minimum number of words in its text (which I have now done by registering this complaint ;- ) ! More

Top notch. Everyone was great; treated me like a king. Been going here for years. They are a credit to Audi. They are quick, attentive, patient, and thorough tak Everyone was great; treated me like a king. Been going here for years. They are a credit to Audi. They are quick, attentive, patient, and thorough taking time to proactively explain diagnose and had me leaving the dealership completely confident. More