Audi Cincinnati East

Great customer service and quality workmanship. Very courteous and professional. Ease of scheduling, very complete and timely communication. The dealership and service areas are pristine. courteous and professional. Ease of scheduling, very complete and timely communication. The dealership and service areas are pristine. More

Everyone and everything was very nice people were pleasant dealership was clean show room had some nice vehicles to look at while I was waiting for my car. pleasant dealership was clean show room had some nice vehicles to look at while I was waiting for my car. More

I have bought 4 cars from them. And never a problem. Chris in service has been excellent. PAtrick in sales/finance was very easy to deal with. Chris in service has been excellent. PAtrick in sales/finance was very easy to deal with. More

Good group of people. Chris in service is helpful..dealer ship is quite nice. Wish loaners were not Toyota’s but new Audi’s to test helpful..dealer ship is quite nice. Wish loaners were not Toyota’s but new Audi’s to test More

Easiest car buying experience ever.Very friendly, Easiest car buying experience ever. Very friendly, knowledgeable staff. Dylan was extremely helpful. He went over my car with me in detail, making m Easiest car buying experience ever. Very friendly, knowledgeable staff. Dylan was extremely helpful. He went over my car with me in detail, making me comfortable with my new car. More

Their service is outstanding! Super easy check in and pickup! They are always there to make my service as simple as possible. Long time Audi owners pickup! They are always there to make my service as simple as possible. Long time Audi owners More

AJ was very professional, attentive and efficient. In and out, with a text when the vehicle was ready for pickup. Service reception area was pristine. and out, with a text when the vehicle was ready for pickup. Service reception area was pristine. More

Excellent service as always for Audi Cincinnati East. Chris did an excellent job and made the process extremely easy for me. From the loaner car, to the timely status updates, through the ease of pickup, Chris did an excellent job and made the process extremely easy for me. From the loaner car, to the timely status updates, through the ease of pickup, this was a great service experience. More

I always have a great experience at Audi Cincinnati East. Friendly staff and great customer service always makes the process of scheduling service easy and enjoyable! Friendly staff and great customer service always makes the process of scheduling service easy and enjoyable! More

Always a great experience at this Audi dealer, unlike the other dealership in town. Well worth the additional drive for me. Scheduling an appointment was simple, even with the approaching holiday. I called o other dealership in town. Well worth the additional drive for me. Scheduling an appointment was simple, even with the approaching holiday. I called on a Friday afternoon and was able to get in the following Monday. Complimentary loaner car was a very definite plus, my option this time (A very low mileage 2020 Toyota from one of their other dealerships. Really makes you appreciate your Audi more!), but if you choose to wait, the waiting area is very comfortable with a nice TV and beverages. In the middle of the pandemic, everyone is masked, and it is clear that all steps are being taken to protect everyone from the virus. Chris is an outstanding service advisor, and I have dealt with him on previous visits, which made me feel comfortable. He has an excellent mix of personality and knowledge which is perfect for the job. I was barely home with my loaner car an hour later, when I received an e-mail with a detailed report analyzing my car and the services I needed (along with pictures!) and prices, for my approval. I called back, we discussed my options, and about four hours later, I received a call back my car was ready, about the time expected. I arranged to pick it up the following day, my preference, no problem! When picking up the car, I stopped by parts to get some touch-up paint. When I told the parts manager, John, the color name, he knew the part number before I could tell him! These guys really know their stuff. If you have an Audi that needs parts or service (or are even considering buying one, like I did in 2012), rest assured you will be in good hands and treated excellent at Audi Cincinnati East. More