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Audi Cincinnati East
Cincinnati, OH
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This was my first service appointment with this dealership. Kyle at the service desk was extremely helpful, kept great communication, and was extremely kind throughout the process. I was originally dealership. Kyle at the service desk was extremely helpful, kept great communication, and was extremely kind throughout the process. I was originally told that the service would take a while, but because of how fast the foremen were it was done within 3 hours. With the text service to keep updates on my car, there were timely responses to keep me up to date on what they thought as well as when it was done. More
The BEST 100% 5 Stars Audi service team I've ever experienced.. I would give 10 Stars if I could.. Chris did a fantastic job the moment I walked in the door. He is very welcoming and answered all of experienced.. I would give 10 Stars if I could.. Chris did a fantastic job the moment I walked in the door. He is very welcoming and answered all of my questions. I was impressed how he immediately talked to the mechanic and kept me informed the whole time I was there.. I loved the complimentary car wash this Audi service department offered.. From my experience not all of Audi service departments do that.. I also had the pleasure of meeting Rodney and truly enjoyed our conversation.. As I was in the waiting room to get AdBlue put in my diesel it was fun watching the two front desk guys (Chris and Bob) truly enjoying their job and having a good time with their manager.. It really is great to see a place that looks like a fun place to work.. I have been to many Audi service departments nationwide from Ohio to California down to Florida and West Virginia and I constantly need to get AdBlue every few 1000 miles. Strangely I enjoy going to Audi service departments and this one is by far my very favorite one of them all.. If I lived in the Cincinnati area I would never go to any other Audi dealership no matter how far I had to drive.. unfortunately I was only passing through and on my way to Florida and they made my day of driving so much better.. Thank you More