Audi Cincinnati East

Respectful staff, very communicative, detailed with service inspection and breakdown of service charges. Videos of inspection provided to ensure the right work was being conducted. service inspection and breakdown of service charges. Videos of inspection provided to ensure the right work was being conducted. More

Very responsive team. Answered all my questions and always pleasant to work with each time I have any concerns. Answered all my questions and always pleasant to work with each time I have any concerns. More

Always great service; have leased 3 vehicles from them with the use of a car broker, Bill Ward. with the use of a car broker, Bill Ward. More

Outstanding service. People were very friendly and helpful. We are from out of town and needed service on our USB ports. The dealer got us in quickly and fixed the iss People were very friendly and helpful. We are from out of town and needed service on our USB ports. The dealer got us in quickly and fixed the issue quickly. They washed our car free of charge and charged us minimally for the repair. Highly recommend for sales and service! More

Always friendly and considerate. Information is always communicated very well when servicing my vehicle. Easy to schedule service appointments. Information is always communicated very well when servicing my vehicle. Easy to schedule service appointments. More

Outstanding customer service. Always feel like a priority and valued. Have been working with Chris for many years. Everyone does a great job. Always feel like a priority and valued. Have been working with Chris for many years. Everyone does a great job. More

The service representative was friendly and knowledgeable. They were able to quickly find what was wrong and let me know what the fix would be. knowledgeable. They were able to quickly find what was wrong and let me know what the fix would be. More

everyone in the dealership is more than willing to help make this a good experience. people are very personable and seem to care make this a good experience. people are very personable and seem to care More

The service department is the reason I keep coming back! The service advisor, Chris R. Is an outstanding representative of your dealership. A true professional & "good guy"... The service advisor, Chris R. Is an outstanding representative of your dealership. A true professional & "good guy"... More

I am a long-time customer, at least 15, years multiple Audis. I do not allow other shops to work on my Audi: they are out of their league. Dealership is immaculate and comfortable. I recently had my A6 i Audis. I do not allow other shops to work on my Audi: they are out of their league. Dealership is immaculate and comfortable. I recently had my A6 in for a dashboard brake light on a Saturday. The problem was quickly diagnosed and then promptly fixed then and there. That was awesome! Minimal wait time for everything. My technician Bob Borchers was super friendly, courteous, and quick to get my issue addressed. He truly went above and beyond excellent. If you have an Audi that needs service, go to Audi East Cincy. Problem solved. More