Audi Charleston

Steve from Astorg Auto was absolutely great to work with. Customer service was top notch. I would highly recommend to anyone looking for a vehicle! I live 2.5 hours away and will always shop here. Customer service was top notch. I would highly recommend to anyone looking for a vehicle! I live 2.5 hours away and will always shop here. More

Gary was amazing in helping us get the Audi Q5 that we wanted. It was during the start of the pandemic that we ordered the SUV. It took forever to get her to Charleston. Gary kept us in the loop and fin wanted. It was during the start of the pandemic that we ordered the SUV. It took forever to get her to Charleston. Gary kept us in the loop and finally pulled some strings to get her here. ( The SUV is much to pretty to be a he, has to be a she.). Gary stayed in contact with us during the first few days after purchase just to make sure everything was good and if we had any questions. I would recommend him if you are interested in buying a new vehicle. Thanks, Gary!!! More

Steve Reese is an absolute rockstar! You will not find a salesperson as dedicated to his customers as he is! He was always quick to respond, very personable, professional, honest and knowledgeable! He put m salesperson as dedicated to his customers as he is! He was always quick to respond, very personable, professional, honest and knowledgeable! He put me in all 4 cars I was interested in without hesitation, showing he held as much value in me picking the “perfect for me vehicle” as I did. He will definitely be my go to for any purchase and I would recommend him to anyone I know! More

Wonderful Customer Service First and only car dealership in WV that we have had exceptional service from start to finish. Looking forward to a long relationship with Astorg Aud First and only car dealership in WV that we have had exceptional service from start to finish. Looking forward to a long relationship with Astorg Audi. Steven Reese is the best salesman and you can't find a better sales manager than Jasper Elberink. We are excited to be back in a Audi. More

Excellent experience with Gerry Flynn purchasing my daughter her first car. Especially during these difficult times Jerry was accommodating and efficient. I would highly recommend him to any one lookin daughter her first car. Especially during these difficult times Jerry was accommodating and efficient. I would highly recommend him to any one looking to purchase a new car. More

Diana and the dealership were great to work with. Diana would respond to my many questions even if she wasn’t at work and was willing to communicate through text messaging. It seems the dealership does off would respond to my many questions even if she wasn’t at work and was willing to communicate through text messaging. It seems the dealership does offer some of the lowest prices in the surrounding market. Great customer service for a potential buyer with many questions. I never felt pressured and when I realized what I wanted they searched the market for the car and shipped it in on a flatbed within days. More

Excellent Experience We traveled over seven hours one way to see and purchase a vehicle listed on-line. The staff at this dealership could not have been more accommodatin We traveled over seven hours one way to see and purchase a vehicle listed on-line. The staff at this dealership could not have been more accommodating. In particular, Salesman Gerry Flynn was not only extremely pleasant and knowledgeable, he went above and beyond to assist us with our needs. If you are in the area of Charleston, West Virginia or even contemplating visiting that dealership to view and possibly purchase a vehicle, do not hesitate. You will be pleasantly surprised and happy to work with this dealership. Must also give special recognition to Manager Mason, who helped us out through a few hurdles but his involvement also gave us a sense of confidence that we made the right decision with the purchase of our new vehicle. We couldn't be happier! More

Had a great experience! I greatly recommend Gerry Flynn, he was very helpful and answered all questions I had to ask him. I was sold because of this man. he was very helpful and answered all questions I had to ask him. I was sold because of this man. More

Best buying experience! Responded to a certified used car listing on line. Received an immediate call back from Gerry Flynn.. He was very knowledgeable and answered all my qu Responded to a certified used car listing on line. Received an immediate call back from Gerry Flynn.. He was very knowledgeable and answered all my questions. The car was fairly priced based on others on the market. I had a trade in that was given a very fair appraisal as well. Within one day after agreeing to purchase, a flatbed with the car arrived at my house 600 miles away and my trade was loaded up. Roy was the person who delivered it. He was wonderful as well. Bottom line, the car I received was in perfect condition, exactly as represented. No nonsense fees were added, and it was the easiest and fastest purchase I have ever had. I would highy recommend this dealer and Gerry in particular. More

Worst service I’ve ever had. To get in touch with the service department you most likely will need to leave a message. Maybe you’ll receive a call back that day or maybe not at To get in touch with the service department you most likely will need to leave a message. Maybe you’ll receive a call back that day or maybe not at all. I took my car in for a left front speed sensor and a climate control module as my computer said that’s what it needed. They kept my car a month and billed me $650.00 to tell me my car needs a left front speed sensor and a climate control module. I now take my car to Audi of clarksburg WV More