Audi Chandler | Page 8

Buying a car is only a small part of the ownership experience. I will avoid certain makes of cars if I do not get a satisfied feeling from the dealer's service department. From the first moment that experience. I will avoid certain makes of cars if I do not get a satisfied feeling from the dealer's service department. From the first moment that one enters the service department at Audi Chandler, to the time that you are notified that your car is ready, you are greeting by smiling people and treated nicely. My experience for routine service at other dealers have not always gone smoothly. Audi Chandler treats customers the way they should be treated - with respect and prompt, careful attention to detail. I highly recommend the service department there. More

Great experience!!! Penskey is a wonderful dealer. Great selection of cars and options. Friendly sales associates who appreciate your business. They do not hound you or "hard Sell" you in to the gro Great selection of cars and options. Friendly sales associates who appreciate your business. They do not hound you or "hard Sell" you in to the ground, their attitude is "if this is the right car for you we would like to sell it to you" More

Everyone is so friendly and treats you like a queen. Drop off is simple, as is getting a loaner car. The prices are good considering maintaining an Audi isn't an inexpensive process. If you own an Aud Drop off is simple, as is getting a loaner car. The prices are good considering maintaining an Audi isn't an inexpensive process. If you own an Audi or want to buy one, this is the place to go. I would highly recommend Audi of Chandler. More

The service has always been great and Brittany is a joy to work with. I'm always offered a loaner. My car has never come back with damage it didn't go in with and that is extremely important to me. They al to work with. I'm always offered a loaner. My car has never come back with damage it didn't go in with and that is extremely important to me. They also got me in the same day because my battery was dead which I greatly appreciate. More

From the first phone call to book the AudiCare appointment, to the final signature, the whole process was seamless. I just got to AZ from Chicago, and I thought finding a dealer and getting maint appointment, to the final signature, the whole process was seamless. I just got to AZ from Chicago, and I thought finding a dealer and getting maintenance was going to be difficult. Not the case with Chandler Audi. They gave me a timeslot that fit my schedule and provided me with a rental. My car was worked on and delivered back to me as promised, washed and ready to drive another 10,000 miles. While I'm out in AZ, there's no other dealership that I will go to aside from Chandler Audi. They do it right. More

I have been a customer of Audi Chandler since March of 2009. Every single visit whether it has been to purchase a car, have service work done or just see what's new has been a treat. Everyone is very fr 2009. Every single visit whether it has been to purchase a car, have service work done or just see what's new has been a treat. Everyone is very friendly and eager to help. Tim Jerome is a great guy and I recommend him to friends all the time. Every service adviser that I've worked with has been very knowledgeable and extremely professional. And when I take my car in for service, I know that I'll be in and out with my rental in a matter of minutes. More

Audi Chandler service is without question the best dealer service I have ever been to. Scheduling is convenient and I always get my car in within 1-2 days. Drop off process is very quick and I always get a service I have ever been to. Scheduling is convenient and I always get my car in within 1-2 days. Drop off process is very quick and I always get a nice Audi loaner vehicle. The staff is very friendly and courteous. They are great about calling and giving me an update on diagnosis or vehicle issues. The whole service process is so convenient and easy that it will be one of the biggest factors impacting my next vehicle purchase. More

This is the first time I have taken my A4 to the dealership to be serviced since I bought it in October. As has been the case at other dealerships I have worked with, I was expected prompt service a dealership to be serviced since I bought it in October. As has been the case at other dealerships I have worked with, I was expected prompt service and for the car to be cleaned 24 hours later when I picked it up. Neither of these things happened. While I was told that I would be called as soon as my car had been inspected, I waited almost 10 hours and because I hadn't heard anything, I had to call just to get the diagnosis for the car. After spending $100 for an oil change, tire rotation, and wiper blades, I picked my car up 24 hours later to the realization that it had not been cleaned, inside or out. This is the first time in 30 years of taking my cars to be serviced at a dealership that it was dirtier then when I dropped it off. The reason I didn't take my car to Jiffy Lube and have the same thing done for half the cost in 40 minutes was because of the exceptional service that other people have talked about in their reviews. However, I did not receive even close to satisfactory service and will be very hesitant to bring my car back to the Audi Chandler service department. More

I just recently visited Chandler Audi after looking at a used A4 Quattro on the internet. I met with Dave and told him what I was interested in and he kept showing me what I was interested in. After test dr used A4 Quattro on the internet. I met with Dave and told him what I was interested in and he kept showing me what I was interested in. After test drive we talked more and few minutes later the Sales Manager came with a price on a used A4 and a new one, I was pleased with both offers. So I drove away very pleased and happy with my price I paid and enjoyed having conversation with each person I met with. They made me feel as if we knew each other. Needless to say, it was a very pleasant experience and would highly recommend them and if your an Audi fan they have a plan. Loving my new Audi, making more trips to the garage just to look at it, "AWESOME." Chandler Audi, keep up the good work. M Ford More

I was greeted respectfully by Pat while I was waiting for my fiance outside. He took me inside and introduced me to Mike who was very patient and willing to show my fiance and I all of our options. We did my fiance outside. He took me inside and introduced me to Mike who was very patient and willing to show my fiance and I all of our options. We did not feel judged in anyway and were given plenty of opportunity to really understand the Audi experience. We were allowed to take several test drives with both different models as well as different engines. After several different vehicles and hours, we finally found the one that fit our needs. We were not surprised with any hiden information, everything was up front and out in the open. Pat and Mike were able to meet all of our financial needs and Pete was very helpful in explaining the additional items that were recommended in helping us decide what fit our needs most appropriately. Most importantly we were treated with the utmost respect and as equals and had the fun experience we were looking for. More