Audi Chandler

From the beginning Adora proved to be extremely knowledgeable and personable. She had my needs first and found me the perfect car. Her ability to teach me all the technical features of my new veh knowledgeable and personable. She had my needs first and found me the perfect car. Her ability to teach me all the technical features of my new vehicle amazed me. She never lost patience w/ me and made me feel as if I was grasping everything easily. Her knowledge of her product was impressive. Her customer contact was awesome - friendly and professional. I would highly reccomend this dealership and especially Adora Fryant More

We knew exactly what we wanted in a car, and what we could afford. We came to Audi of Chandler after several weeks of (exhausting) car shopping. Jim was extremely friendly and helpful, and I don't thi could afford. We came to Audi of Chandler after several weeks of (exhausting) car shopping. Jim was extremely friendly and helpful, and I don't think he once employed any of the high-pressure tactics you get in so many other dealerships. He simply sold me the car I wanted. In fact, we found exactly what we were looking for, but wanted some time to think it over. Even when we told Jim this, he didn't engage in the "buy it right now" approach found at so many other dealerships. He didn't play games, just gave us the facts. We couldn't have asked for a more refreshing experience in buying a pre-owned car. When we returned, the entire process, from price through financing was so painless I almost didn't realize when we were actually finished. Both sales and finance were the best experience in car buying I've had to date. If this is the way Audi of Chandler does all their business, I have no problem referring others to them, and can only hope they continue to grow so that more people can have such a pleasant experience. More

Audi of Chandler is one of the best car dealerships I have ever stepped foot in. From the moment I arrived over a month ago to take a look at the 2011 S4s to today when I finally made my purchase I was have ever stepped foot in. From the moment I arrived over a month ago to take a look at the 2011 S4s to today when I finally made my purchase I was treated with respect and professionalism by everyone there. I worked with Adora the whole time and would strongly recommend her to anyone that is looking to purchase a new/used Audi. I had previously owned a 2008 BMW 335 that I had purchased from Chapman BMW. In fact the BMW I had was special ordered with all my specifications and I paid close to sticker for it at that time. When I began looking for a new car my first instinct was to go back to BMW and check out he M3, well low and behold those at Chapman came off with a very elitest attitude and wouldn't give me the time or day let alone let me test drive an M3. After that poor service I drove across the street to Audi of Chandler and was greeted promptly and kindly by Adora. I let her know of my interest in a new S4 and she spent over 2 hours that first day going over all of the specs and features of the car along with a test drive. From that point on I knew my next vehicle was going to be an Audi just based on the exceptional customer service I received from Adora. Over the course of about a month Adora and I spoke back and forth via e-mail about the S4s. She was extremely responsive to all of my questions and inquiries via e-mail. We had finally struck a deal to the pricing and I brought my 335 in this afternoon to see what kind of trade-in I would get and hopefully walk out the door with a new S4. The starting offer wasn't exactly what I wanted but we eventually came do a terms and worked out an exceptional deal. The best part of it all was that not once did I ever feel pressured into buying the car. The whole time I felt very comfortable about the situation. Not once did I have to go through that regular dealership scenario of the sales manager coming to to give you a fake smile and shake your hand trying to negotiate all kinds of awkward deals, etc. I dealt with Adora the whole time and she was as pleasant as could be. When it came to signing the paperwork, I once again received exceptional service and was not pressured into any dealership add-ons like you usually experience at other dealerships. Once all of the paperwork was completed, Adora had my new Imola Yellow S4 all cleaned up and waiting for me in the delivery area. She then proceeded to spend another hour and a half with me going over all the ins and outs of the car, how the nav worked, how the voice recognition works, etc. I drove away from the dealership with a big smile on my face and feeling very confident about my new purchase. More

When I arrived at Audi Chandler, I had just left another dealer that was pushy and unable to provide the car I was looking for. I called and spoke with Adora, and she said they had "my" car. I arrived right dealer that was pushy and unable to provide the car I was looking for. I called and spoke with Adora, and she said they had "my" car. I arrived right at closing, and no one even blinked an eye. The manager spent time showing me every car close to what I was looking for, as well as the one that was the one I wanted. He was so friendly that night, I knew this was the place, and that was my car. I came back that afternoon, and Adora was expecting me, ready to take me for a test drive. She knew everything about the car and more. She never made me feel that it was about selling me the car, rather that she was helping me get just the right car for me, with the best deal she could get me. I never once felt that nervous or anxious feeling you get when signing contracts, because she and everyone else made me feel so welcome and safe, as well as confident in my decision. I felt like Adora, as well as the finance department and everyone else I encountered we on my side. All the way until I drove the car off the lot, she was there to answer any question I had and guide me through the process. I wouldn't have traded my experience at Audi in Chandler for anything, and I can assure you that I will be going to them for any service I need or questions I have in the future! More

My fiancee and I had a fantastic experience. We were treated as partners in the car buying process and never felt talked down upon or criticized for asking questions about the car or the process. Jim S treated as partners in the car buying process and never felt talked down upon or criticized for asking questions about the car or the process. Jim Scritchfield was informative and truly felt like an advocate for us as opposed to a salesman. The buying experience was hassle and drama free with no pushy extras or add on's. Thank you for making the process smooth, understandable, and efficient. I highly recommend this dealership and the people associated with it More

Overall it was a pleasure dealing with Chandler Audi and Jim Scritchfield. Jim was very helpful and knowledgable when discussing the A4. I never felt pressured when coming to an agreement to purchase. I w Jim Scritchfield. Jim was very helpful and knowledgable when discussing the A4. I never felt pressured when coming to an agreement to purchase. I would recommend Chandler Audi to friends an family looking for a new or used car. More

My First car purchase was a great experience. The Sales consultant Jim Scritchfield was very helpful, explained everything in detail and was super firendly. Everything was very well organized. As a first t consultant Jim Scritchfield was very helpful, explained everything in detail and was super firendly. Everything was very well organized. As a first time buyer I felt welcome at this dealership and all my questions were answered. I received great APR and insurance rates! More

Excellent buying experience from this dealership. John was very friendly, professional, and knowledgable about the vehicle. He took ample time to discuss and share the quality ad craftmanship of Audi. H was very friendly, professional, and knowledgable about the vehicle. He took ample time to discuss and share the quality ad craftmanship of Audi. He was willing to work with us and assist us with the purchase of our vehicle. Overall, a great dealer and dealership - would recommend to anybody. We plan on returning and purchasing from then again in the future. More

I ordered a brand new 2011 TT in December. The car finally arrived today June 15, 2011. I have come to learn that Audi is behind on most of it's orders and 24 weeks is a standard time frame for a new finally arrived today June 15, 2011. I have come to learn that Audi is behind on most of it's orders and 24 weeks is a standard time frame for a new TT. I was not informed of this when I ordered the car however the dealership has been very attentive and took very good care of me once the vehicle arrived. More

This is my first Audi purchase and I purchased it from this dealership. Found the process to be relatively painless (as buying a car can be!). I have found this dealership to be very professional every this dealership. Found the process to be relatively painless (as buying a car can be!). I have found this dealership to be very professional every time that I have dealt with them. I now bring my Audi in for service there although I had never previously taken my cars to the dealerships for service. They are always accomodating and helpful. I was offerec a user car while mine was in service. All-in-all, my experiences at this Audi dealership have been wonderful to date. More