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Audi Chandler

Chandler, AZ

3.1
94 Reviews

7460 W Orchid Ln

Chandler, AZ

85226

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Showing 94 reviews

March 06, 2013

I emailed dealership to trade my car in. I gave the employee all the specs on my car and they appraised it at 47k. He told me if I come tonight they will take it for 48k. So I was happy about that pric More

by Telgendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tamer El-Gendy, Jim Scritchfield
December 31, 2012

We were visiting family in AZ from out of state on a road trip when the oil light in my S4 unexpectedly came on. Obviously, this isn't the type of situation we could have planned ahead for, but were "greeted More

by Cmvthree
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
April 01, 2012

Audi Chandler is a great place to buy a car. I had a wonderful experience with Adora. She has such a nice way about her. More

by WE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adora, Adora Fryant
February 19, 2012

The actual buying of the car was fine, when we went through finance, this is when our dealings with this dealership quickly soured. The finance person who said they worked with our credit union, and he More

by gryt57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Serena
November 25, 2011

We went to Audi to check out a used luxury car for our daughter. I had read Jim's name on Dealer Rater and he came highly recommended. We were not disappointed! Jim was extremely knowledgeable and highly More

by mgriff9112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scritchfield, Jack Serena, Jim Scritchfield
August 28, 2011

I received a return call on Sunday night immediately after submitting an Internet request. Made an appointment to meet the following day and described exactly the type of A5 I was looking for. When I ar More

by cmealha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adora Fryant, Adora Fryant
August 25, 2011

Service techs consistently unable to diagnose and fix problems on the first visit. Feel like they are trying to max revenue with little regard for accurate analysis of issues with the car. More

by asudad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor
June 29, 2011

When I found it necessary to purchase a new car my first consideration was the Audi. I contacted Jim Scritchfield, who was highly recommended by a friend of mine. I was most impressed with the way I was More

by mmattoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scritchfield, sales and Jack Serena, Finance, Jim Scritchfield
June 24, 2011

Unethical practices by Sales Department. When I originally bought my car they were great. Now that they've bought it back from me they are playing games and telling lies. Watch out! More

by RNnooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Patrick
Jul 18, 2011 -

Audi Chandler responded

The team at Audi Chandler worked very hard to please the needs of the customer and feel we ultimately went above and beyond our normal protocol in order to reach satisfactory results. Unfortunately, we could not come to an agreement, but we feel we provided the best customer service possible. Based on the customer service we offer, we have earned high regards from numerous customers here on Dealer Rater and we look forward to earning many more happy Audi Chandler customers. Jeffrey Kohn Audi Chandler General Manager

More
June 14, 2011

I am a car enthusiast and at the age of 44 have owned at least a dozen vehicles; most higher end performance oriented cars. I have also lived in 25% of the states and dealt with car dealerships throughout More

by blade2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark Smith, Clark Smith
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