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Audi Chandler

Chandler, AZ

3.4
93 Reviews

7460 W Orchid Ln

Chandler, AZ

85226

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Showing 93 reviews

March 30, 2025

Do not go to this dealership to do business. They are not trustworthy. Classic Penske corporate policy. You have no chance of respect. You will be stuck in their dealership for hours why they do More

by Swimswam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The entire management
Mar 31, 2025 -

Audi Chandler responded

Hello, Your feedback is important to us here at Audi Chandler. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our dealership regarding the level of customer care that you encountered and the wait time involved. Please email me with your preferred contact information. Thank you, Aaron Enriquez General Manager Audi Chandler A.Enriquez@penskeautomotive.com

March 05, 2025

It was an absolute joke. It was a typical bait-and-switch: Everything was in order, and then, when I got to the dealership, they changed the interest rate and paperwork. Buye More

by danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Phaulner
August 25, 2024

My wife and I purchased a car from here and THEY ARE 10'S ACROSS THE BOARD! JESSICA IN SERVICE WE LOVE YOU WOMAN! Our experience here has been rhe best in the industry! Whoever is responsible for their train More

by NicoP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 13, 2024 -

Audi Chandler responded

Thank you for your kind words, Nick and Krystal. We're pleased to hear you had a great experience with our team at Audi Chandler. We appreciate your support and wish you well.

August 16, 2024

To say that my experience was incredibly disappointing was an understanding. I inquired about a used car via the Autotrader website. BIG MISTAKE!!!!! The automated emails came from 3 different people. More

by jerrydesouza1
Recommend Dealer
No
Employees Worked With
Sales Department
March 11, 2024

The dealership team, in other words Moises Hernandez was very attentive and helped me to chose good car. I was lucky i found the car color I wanted, so all in all excellent experience, i would recommend pe More

by miro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises Hernandez
Mar 11, 2024 -

Audi Chandler responded

We appreciate your trust in our team at Audi Chandler. Your recommendation matters to us and we're happy to know you found the right vehicle for your needs. Thanks for sharing your experience with us!

February 23, 2024

Alfredo Lazo and the team at Audi Chanler made the negotiation and purchase of an S7 a pleasant experience. None of the stereotypical nonsense many times associated with such an event. More

by mlsica
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerry Vespaziani, Toddy Levy
Apr 13, 2024 -

Audi Chandler responded

Thank you for sharing your Audi S7 acquisition process at Audi Chandler. We're pleased to know our team exceeded expectations, making the experience positive devoid of typical hassles.

July 15, 2023

Excellent service from sales to the service department. Will be back for more! Thank you! More

by Linds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JB
Jul 15, 2023 -

Audi Chandler responded

Thank you for your positive 5-star review. We're happy to see that your experience with our team here at Audi Chandler was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

June 07, 2023

Absolutely excellent service from Jessie and Thomas. I continue to go back here for every one of my Audi’s. More

by Linds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie
Jun 07, 2023 -

Audi Chandler responded

Hello, we are honored you took the time to leave us a five-star review. You can always count on us to provide excellent service to our valued customers at Audi Chandler. Please let us know if there’s anything else that we can do for you in the future.

March 30, 2023

Going back and forth for days when everything was approved from the insurance and nothing ended up getting done. Terrible dealership from management to service employees. More

by Ritav54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names I rememeber
Mar 31, 2023 -

Audi Chandler responded

Hello, We are sorry to hear about your experience. However, we believe you were at the wrong dealership and would appreciate it if you removed your review. Thank you. Best, Aaron Enriquez General Manager Audi Chandler A.Enriquez@penskeautomotive.com

Mar 31, 2023 -

Ritav54 responded

I was not at the wrong dealership I was at Audi Chandler service center. Not knowing a customer that was just there is only digging a bigger hole for your awful service. There’s only a few Audi dealerships in the valley, hard to mistake which city I’m in. You’re taught young to take responsibility. Take some.

February 19, 2023

Dealership is very nice friendly staff finance and sales people all good maybe need to work on there service department More

by TDServices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxx
Feb 20, 2023 -

Audi Chandler responded

Thank you for the positive review and for your feedback. We are happy to see that our Sales Team could provide you with friendly service. We hope you come back to Audi Chandler and give us another chance to earn that 5th star.

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