Audi Central Houston

Surprisingly pleasant experience Met James Taylor (my salesman, JT) in parking lot while window-shopping one day. Answered my questions with absolutely no pressure so I made a point Met James Taylor (my salesman, JT) in parking lot while window-shopping one day. Answered my questions with absolutely no pressure so I made a point to ask for him when I returned. He was outstanding, beginning-to-end, even after the sale. I'm usually a not big fan of the car-buying process (understatement) but working with JT made this easy and actually pleasant (even the obligatory communications between the sales manager, salesman & customer). Nick Villano (the technologist) came to my home and spent over an hour educating me on every aspect of the car's technology and operation with patience and courtesy. I have seen both JT and Nick when I've returned, both going well beyond expectations to help me. Also, I must add that Chris Corl, who became my service advisor, has also been extremely nice & helpful. From my extensive online and in-person shopping at various dealerships and brokers for a used or certified vehicle, I feel I got a superior car for a very reasonable price with a very fair trade-in value. And, btw, dropping by for the complimentary car washes has been a nice perk. A reader can't possible know that I almost never fill out these reviews but felt the good experience should be acknowledged. More

Had my Audi in to fix 3 recalls I was told recall maintenance would take 2 hours at least, and so enjoyed my latte i fixed at the coffee bar, watching the Today show in their lounge I was told recall maintenance would take 2 hours at least, and so enjoyed my latte i fixed at the coffee bar, watching the Today show in their lounge area. After only 1 hour car was ready to go. Great service and excellent waiting area. Staff are first class from the minute you drive up! More

The Best in Houston Simply the best in Houston. I love my second Audi as much as the first. The thing that makes Audi Central Houston the best is that after you have purc Simply the best in Houston. I love my second Audi as much as the first. The thing that makes Audi Central Houston the best is that after you have purchased your vehicle the Service Dept takes incredible care of you and of course your vehicle. I always use Asma Khan for any service appointments and she always is accommodating and helps to expedite my Audi servicing. Thx Asma! You're the Best!! More

Customer Service Goes a Long Way I may buy a car from only one person in the Houston area ever again. His name is JT with Audi of Central Houston. JT was friendly and courteous from I may buy a car from only one person in the Houston area ever again. His name is JT with Audi of Central Houston. JT was friendly and courteous from the very beginning. He was considerate during our test drives and knowledgeable about the cars we drove as well as most of the entire product line and the automotive industry as a whole. His only purpose was to ensure my complete satisfaction. JT was available to answer questions and facilitate my purchase at all hours of the day. I trusted that JT would provide me with a safe and reliable vehicle. My trust was well placed and has been proven as such several times since the purchase. There may be other capable sales staff at Audi of Central Houston, but JT is the one you want. I have but one regret, that I could purchase only one vehicle. More

New Vehicle Orientation Nick Villano was so helpful with my new Audi Q5 and I am much more comfortable with all the bells and whistles of this car! He arrived at my home exa Nick Villano was so helpful with my new Audi Q5 and I am much more comfortable with all the bells and whistles of this car! He arrived at my home exactly at the time scheduled and did not rush through the appointment. He is a real asset to Audi! More