Audi Central Houston

Great service as usual!!!! I always have a great experience at Audi. They are thorough and quick. My service rep Josh is awesome he always does a great job on explaining everyth I always have a great experience at Audi. They are thorough and quick. My service rep Josh is awesome he always does a great job on explaining everything in detail. More

Awesome custom order experience Ordered a custom 2018 Audi S4 and was met with a great customer experience from Arthur Reams and the rest of the staff. Great incentives and definitel Ordered a custom 2018 Audi S4 and was met with a great customer experience from Arthur Reams and the rest of the staff. Great incentives and definitely felt taken care of. Will be referring others and returning for future business. More

New car purchase, older service I have a 2006 Audi A4 Cabrio. I've been using the service department for years & love my Audi and the way that I am treated at this dealership. I deci I have a 2006 Audi A4 Cabrio. I've been using the service department for years & love my Audi and the way that I am treated at this dealership. I decided to purchase a 2017 certified pre owned & was treated very well. The salespeople went out of their way to locate the exact vehicle that I was looking for, right down to paint & interior colors. They were honest & upfront about recall issues & wouldn't let me purchase the car until it was perfect! More

amazing overall experience I recently purchased a 2017 Audi Q7. I usually lease my cars. But I loved the car so much, I bought it. JT Taylor and Nick Villano made the experienc I recently purchased a 2017 Audi Q7. I usually lease my cars. But I loved the car so much, I bought it. JT Taylor and Nick Villano made the experience super easy! They both are so knowledgeable about the vehicle. Nick came to my house and spent an hour explaining every little detail about the car. I have never experienced anything like this. He even gave me his cell phone number in case I had any additional questions about my new car. So impressed with both JT and Nick's knowledge and professionalism. I would definitely recommend Audi Central to anyone! More

Mona best service person at Audi Took car for an unscheduled service and almost at closing time and Mona handle all issues in less than 24 hrs, with a great follow up / communication Took car for an unscheduled service and almost at closing time and Mona handle all issues in less than 24 hrs, with a great follow up / communication with me. She took the time to see if some of my cars items where covered or not by insurance, so save some money as well. More

Good result, sloppy work I have taken my car to the dealer after my insurance sent me to have the windshield replaced and in doing so they damaged the rain sensor. After one h I have taken my car to the dealer after my insurance sent me to have the windshield replaced and in doing so they damaged the rain sensor. After one hour, they confirmed the rain sensor was damaged and it needed replacement. Both Paul and Bryan, the customer attendants, were very courteous and prompt. After another hour the repair was done. When I left the dealership and was driving I noticed the side assist was turned off (I always keep it on) and the voice on the navigation was extreme low, inaudible. I tried calling the dealership 4 times to get some instructions to be able to turn the volume up, as I was unable to do it. After a frustrating 45 min of trying and nobody would help with the problem over the phone, I chose to return to the dealership for these problems. Fortunately, I found Bryan very quickly and he solved the problems. He also found the dashboard cover on the passenger side on the floor(!!!!) and he placed back where the mechanic should have taken the time to replaced it. Finally I was able to leave with everything in order. More

Laughed at by manager Went in to look at a certified pre owned a4. Parents previous Audi owners. Asked about pricing and discounts and manager laughed in my face. Was ther Went in to look at a certified pre owned a4. Parents previous Audi owners. Asked about pricing and discounts and manager laughed in my face. Was there with my dad and they laughed at him also. Chose to leave without purchasing the vehicle I wanted because of the inappropriate behavior of the salesperson and manager even though we had settled on a price. More

Excellent new vehicle technology training Last Friday, June 16 2017 my wife and I had new vehicle technology training with Nick Villano. The training by far exceeded our expectations. It was Last Friday, June 16 2017 my wife and I had new vehicle technology training with Nick Villano. The training by far exceeded our expectations. It was very, very useful, but what made it especially remarkable was Nick's professionalism and dedication. He answered all our questions, helped us resolve some problems hooking my phone to the car and even programmed our garage openers. More

Two Excellent 5,000 mile services We took our S3 and S5 in for their 5,000 mile services. Ryan is our service advisor. He has always done a great job. One of the service managers, Jo We took our S3 and S5 in for their 5,000 mile services. Ryan is our service advisor. He has always done a great job. One of the service managers, Joe Musarra, took the time to introduce himself and demonstrate the factory resonator delete for my Audi S3. He, too, was very helpful. Both vehicles were ready when promised. More

Great Service Department My 2017 Q5 had a recall notice issued for a software update. The dealership called me about it and made an appointment 2 days later. The problems wa My 2017 Q5 had a recall notice issued for a software update. The dealership called me about it and made an appointment 2 days later. The problems was solved, my car was washed, fluids topped off, tire pressures checked and had a loaner to use in the meantime. The repairs were done within a couple of hours. This is my 6th Audi from them and I have nothing but great things to say. The staff is gracious, greets you by name and really wants to make you a happy customer. More