Audi Central Houston

Best Experience Ever ! I had the best auto buying experience ever at Audi Central Houston. Maurice Smart, and everyone that assisted me, provided rare and phenomenal custom I had the best auto buying experience ever at Audi Central Houston. Maurice Smart, and everyone that assisted me, provided rare and phenomenal customer service. Seems everyone has been professionally trained in top of the line customer service. My new 2018 Q5 is more than awesome ! This is the first time that I'll use most of the options that came with my vehicle. Maurice and Nick were very patient, and thoroughly explained all features. I stay in my car enjoying the options even after I reach my destination. Thank you, Audi Central Houston ! More

Audi Central Houston Customer For Life! If you are looking for an Audi, this is the place to go! The dealership is absolutely exquisite. The staff is friendly and the customer service is fir If you are looking for an Audi, this is the place to go! The dealership is absolutely exquisite. The staff is friendly and the customer service is first-class. I purchased a Q5 and the sales process was very simple and seamless, the way car buying should be. I also received a complimentary session with Nick Villano to go over all of the features of my vehicle. He did an exceptional job on explaining everything and making sure my fiancé and I had a solid understanding. I definitely would recommend all my friends and family to come here. More

Personal touch I visited Audi Central Houston in search of a used suv I saw online. When I arrived at their dealership I was really impressed with the personal touch I visited Audi Central Houston in search of a used suv I saw online. When I arrived at their dealership I was really impressed with the personal touch I received. More

Recent purchase experience I recently leased a 2018 model from Audi Central Houston. The dealership is a very busy one given its location and the sought after brand of vehicle t I recently leased a 2018 model from Audi Central Houston. The dealership is a very busy one given its location and the sought after brand of vehicle that it is selling. However, JT made the experience so personable and enjoyable. He made himself available even after the purchase to help me learn more about the features of the car and add additional features like tint. It makes us want to become an Audi family and we will certainly be coming back for future leases/purchases! More

LQQKING for a Pre Owned Audi A4 I would recommend Audi central in the near future. Maurice Smart the salesman that helped me was outstanding I told him what I was looking for and he I would recommend Audi central in the near future. Maurice Smart the salesman that helped me was outstanding I told him what I was looking for and he found the right Audi A4 for me. More

15000 mile service. Even though I had not reached 15,000 miles, the car and Audi serviced my care because they wanted me to get the full value of my prepaid services. Gre Even though I had not reached 15,000 miles, the car and Audi serviced my care because they wanted me to get the full value of my prepaid services. Great customer service and value added experience! More

Couln't be happier I purchased an Audi A3 from JT. This is my first Audi, and he found me exactly the car that I wanted with all the features I was looking for. He was I purchased an Audi A3 from JT. This is my first Audi, and he found me exactly the car that I wanted with all the features I was looking for. He was very helpful and honest about what could and could not be done in regards to trade, finance, and price. I feel I got the best deal possible. I love my new car and am sold on Audi for life! I will go back to JT and Audi Central for all cars from now on. More

Great experience servicing my2016 Audi S7 Alberto did a great job handling my air bag recall and following up and through on several items. My appointment, shuttle service and pick up were ha Alberto did a great job handling my air bag recall and following up and through on several items. My appointment, shuttle service and pick up were handled with care and Alberto provided great customer service. More

Service Department is a rip off! Took my Q5 for different repairs sunroof leak, trunk not closing, and camera stopped working. Kept my car a month come to find out I paid for everythi Took my Q5 for different repairs sunroof leak, trunk not closing, and camera stopped working. Kept my car a month come to find out I paid for everything to be taken care of and NOTHING WAS DONE! My car suffers water damage during Hurricane Harvey. The water came in through the sunroof which they claimed they fixed!! This is not the only time they have said they've repair/fix something and they don't. Previously I had taken the car in due to a nail in my tire. Took two days to get my vehicle back. Picked it up not even 10 minutes away from the dealership the tire sensor goes off. My husband got out of the car to inspect the tires. He saw the tire still had the nail in it!! Went back to the service department and spoke to the Manager only to be talked down to and dismiss us in two minutes. He didn't even us an answer as to why the ticket was closed out without the tire being replaced. Of course he kept my receipt where it said they had replaced the tire so I wouldn't have any proof of it. Please take your vehicle to another Audi service department. They put my family and I in danger and can can put yours too. More

Emergency tire repair A truck in front of us dropped a piece of angle iron and we could not avoid hitting it. It blew one of our tires on the Q5. We contacted Jack Busche A truck in front of us dropped a piece of angle iron and we could not avoid hitting it. It blew one of our tires on the Q5. We contacted Jack Busche (our service rep) and he responded immediately with help with a tow truck. He had a new tire mounted on the rim and had us back on the road in 24 hours. More