Audi Central Houston

I am happy with the work and the interaction with the staff. I was disappointed that the warranty/recall work took was not completed on time. I had to wait 2 hours beyond the promised time... staff. I was disappointed that the warranty/recall work took was not completed on time. I had to wait 2 hours beyond the promised time... More

This dealership messed up but the service manager personally reached out and apologized, and we really do appreciate the effort to make things right. It really has changed our view of the dealership. personally reached out and apologized, and we really do appreciate the effort to make things right. It really has changed our view of the dealership. More

Audi Central Houston does outstanding service and keeps my car's performance stellar! Antoine is fantastic as my service representative!!!! Love going to them. my car's performance stellar! Antoine is fantastic as my service representative!!!! Love going to them. More

Flor is a treasure but the service dept advice and instructions for corrections were totally wrong per Audi USA. Very disappointed in the car's technology and Audi's support groups in general. Apparen instructions for corrections were totally wrong per Audi USA. Very disappointed in the car's technology and Audi's support groups in general. Apparently Audi Connect and Audi Central Service don't understand issues with their vehicle's technology. Audi USA currently working on the issue. Will see if they can resolve. I've leased 4 new A-6's since 2013, not sure there will be another. More

Nick is an awesome guy to work with. I wouldn’t go anywhere else and will always request him for servicing my car. Great guy!! anywhere else and will always request him for servicing my car. Great guy!! More

Eric is excellent in taking care of all my concerns and in communicating all aspects of service regarding my vehicle. He is friendly and professional and has never let me down. Would highly recommend! in communicating all aspects of service regarding my vehicle. He is friendly and professional and has never let me down. Would highly recommend! More

I have always found the customer service to be excellent. Service representative Eric Majors is outstanding. I've been very satisfied with Audi Central. I highly recommend this dealership. Service representative Eric Majors is outstanding. I've been very satisfied with Audi Central. I highly recommend this dealership. More

I had the pleasure of leasing my second vehicle from the Audi Central dealership. The staff and team members work together to create a personable and efficient process. All of my questions and concer Audi Central dealership. The staff and team members work together to create a personable and efficient process. All of my questions and concerns regarding the lease terms and new car setup were addressed. I will certainly continue working with this team in the future. More

Customer driven employees. Eric Majors does an excellent job. I highly recommend him. Audi Central became my Audi dealer of choice after a negative experience with Audi North. job. I highly recommend him. Audi Central became my Audi dealer of choice after a negative experience with Audi North. More

have no complaint about the new Audi I bought. But the have no complaint about the new Audi I bought. But the sales/finance process has left me feeling extremely frustrated. When going through the fina have no complaint about the new Audi I bought. But the sales/finance process has left me feeling extremely frustrated. When going through the finance department, I was very clear that I didn’t want any of their add-one for the car. As much as they pushed them, I clearly said I didn’t want their additions. So when it came time to sign docs, they had still added items that I clearly said I didn’t want. By this time though, I was in a hurry because of other scheduled obligations. Even after making it known that I had to be out by a certain time, and being assured it wouldn’t be a problem. And then the icing on the cake was being told there was a $125 fee to transfer my personal license plates to the new vehicles. I thought that was excessive, so I called the county assessor the next morning, and they said that their is no such governmental fees to transfer plates. This Audi dealer is looking to rob you of every penny they can. All they have done is guaranteed I will never bring my new car back to them for service. And I will make sure that I tell everyone I can about their unscrupulous business ethics. More