Audi Central Houston
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was very pleased with Kevin who answered questions and had the car ready to test drive as soon as I arrived, I then spoke with Andrew Medlock who sold me the car. Andrew was very helpful in the applicatio had the car ready to test drive as soon as I arrived, I then spoke with Andrew Medlock who sold me the car. Andrew was very helpful in the application setup. Andre was very patient and kind answering all my questions. I then spoke with Will Richardson(Director of financing) who was also very informative of the packages they had to offer which made the decisions easier to make. Last but not least, I spoke to Desiree Bahena who was so pleasant, and easy to talk to ,her smile will make you smile. Thank you all for the pleasant hospitality and making this sale easy and quick. I will suggest others to consider Audi Central Houston for their next auto purchase. More
Audi Central Houston has a great selection of vehicles. After an initial online inquiry, I was immediately contacted by Jaime in sales. He was very helpful, never pushy. He handled our trade-in and new car After an initial online inquiry, I was immediately contacted by Jaime in sales. He was very helpful, never pushy. He handled our trade-in and new car purchase better than any salesperson we have ever had. This is our second new car purchase from Audi Central Houston. Very pleased with the professionalism in every department. More
I am with an auto repair shop in Rosharon, Tx. We were looking for two wheel speed sensors on an Audi Q7. The manager Ed Tucker was very helpful to our driver. He sold us the speed sensors. Unfortunately looking for two wheel speed sensors on an Audi Q7. The manager Ed Tucker was very helpful to our driver. He sold us the speed sensors. Unfortunately the parts were incorrect. So went sent our driver back with the old parts to match. He was helped by a gentleman named Don. Our driver called me while there at Audi Central parts counter. Don made excuses first about the receipt not accompany the returned parts. I had to remind him that our shop is in his computer. The war of words began shortly after. We just needed the correct parts. Dan was not interested in spending the time to look at the old part to match it correctly . After several minutes of me reminding him that he was the ''Audi Parts Guru''. Which I am not. I told my driver to leave due to the lack of professionalism on Dan's part and lack of interest in just simply doing HIS JOB. An ''Audi Parts Specialist''. As my driver was leaving Dan said. ''Do not come back''. I then contacted another Audi dealership. After several minutes with that gentleman. He made some phone calls to Audi North America. Within minutes my phone rang and issues were handled. Why then must I ask. Dan is part of the problem and not part of the solution. More
After years of owning luxury cars, Audi Central Houston has once again been a huge disappointment. From the lack of communication to the unjustified arrogance of the service department, it's impossible to has once again been a huge disappointment. From the lack of communication to the unjustified arrogance of the service department, it's impossible to recommend this dealership. I have switched to Sewell Audi where my wife bought her car and receives excellent service. More