Audi Central Houston

My experience with them was excellent, it was my second car with a trade involved and it was seamless. car with a trade involved and it was seamless. More

Excellent buying experience - worked with Mike and Jonny and they were exceptional. They weren't pushy at all and extremely helpful even though I went through a few car searches. Jonny was super patient and and they were exceptional. They weren't pushy at all and extremely helpful even though I went through a few car searches. Jonny was super patient and supportive the entire time. The rest of the staff and facilities are top notch. More

Good selection of vehicles was out of there with my car papers signed would say in an about an hours time papers signed would say in an about an hours time More

Our experience at Audi Central Houston with Christian Singh was outstanding. We came in without the intention of buying a car, but Christian’s straightforward, no-pressure approach made the process so ea Singh was outstanding. We came in without the intention of buying a car, but Christian’s straightforward, no-pressure approach made the process so easy and comfortable that we ended up driving home in a new Audi Q7. Even after the sale, he took the time to answer our questions, which we really appreciated. Highly recommend Christian and the Audi Central Houston team! More

Buying a car is never an easy process, but Yuri and Audi Central Houston made the process much easier. I was able to obtain the car I wanted at a reasonable price, and I was able to trade in my old car at Central Houston made the process much easier. I was able to obtain the car I wanted at a reasonable price, and I was able to trade in my old car at a reasonable price. Like the old saying goes, "if both parties are equally happy and unhappy, it's a good compromise". I look forward to the next 10 years of service and maintenance at Audi Central Houston. More

I was treated fairly. They seemed to care about gaining my business. Second vehicle I’ve bought from them. Will keep going back. They seemed to care about gaining my business. Second vehicle I’ve bought from them. Will keep going back. More

Extremely disappointing; promised my new vehicle would be available within a week, it’s going on week number 4. During financing I was approved for 0.99, the ending sale they changed rate to 1.99 as though available within a week, it’s going on week number 4. During financing I was approved for 0.99, the ending sale they changed rate to 1.99 as though I wouldn’t notice, they eventually changed it back. I was promised additional credit towards sticker price by sales rep with confirmation of my purchase. During closing I was advised it was listed in the tax credit amount which was not true and I had to correct. A lot of needless games were played during my purchase. I would have preferred honesty, consistency and professionalism throughout my experience. I wrote an email to Kevin Lind, he never responded and I left a few messages and never received a call back. More

The Worst Experience Ever with a Car Dealership! I'll preface my post with a little about me. I hold an active Federal Security Clearance, which allows me to assume positions of trust and oper I'll preface my post with a little about me. I hold an active Federal Security Clearance, which allows me to assume positions of trust and operate in that space. Which is to say, I am clean. The two banks I am a member of are Navy Federal and USAA. I am a veteran. My story, I walked into Audi Central yesterday (16 August 2025) with my wife, and I was dressed in gym clothing. I make eye contact with a salesman as I enter, and he turns in his chair and non-verbally cues another salesman to engage (Mental note #1). He walks over and asks may I help you. I say yes, but first, my name is Wil, and my wife is XXX. What's your name? There was no greeting or introduction until I initiated (Mental note #2). So I say, I want to get my car appraised because I want to buy one of your cars. He takes my keys and off he goes. He returns and says, the car is new, but it's a four-cylinder, and I say, That's the reason I am here. I want a six-cylinder car of the same model, because your dealership offers great manager discounts and rebates. After he looks over the car I purchased on 04 August 25 (2025 Audi Q7), he heads over to the upper crust's table and comes back with a low-ball appraisal (Mental note #3). I thanked him and started to leave. He stops me, re-engages his manager, and returns with a much better offer. I agree, and he gets started on the paperwork. I opened my Navy Federal Credit Union app and provided him with the 15-day payoff. He returns and shoves an Audi credit application at me, and I say, I don't need your financing, I have already secured financing with USAA. I show him my pre-approval from USAA. So, he runs off again and comes back with the final invoice. I called USAA, and they emailed him the funding notice. He acknowledges receipt, removes the plates from the car I just traded, and places them on the new car. I go to retrieve my items from the traded car, and he walks up behind me and says, there is something wrong with the title. I then say, "I don’t understand what you're talking about." Don't you have in-house employees to address titles? He then says that, after receiving the funding from USAA and the payoff information from Navy Federal, he needs to see my credit report to verify that my NFCU loan is listed on my credit report. At this point, I'm mentally saying, these guys think I am trying to commit a crime of some sort (Mental note #4). Suffices to say, after all that, I did not get the car and wasted the better part of the morning, indicted of some crime by Audi Central of Houston, when there is no crime in upgrading to a new vehicle. To make matters worse, after being judged for dishonesty, no manager dared walk out to explain why they denied the sale. Finally, be aware that when purchasing a new car, there are two non-negotiable fees that you will be charged. One, for window tinting and a warranty for paint chips and seat tears. Both equal roughly $1250.00 More

Fast, courteous and transparent — a genuinely pleasurable buying experience. I urgently needed to replace an older vehicle that needs repairs, and Audi Central Houston helped me get into the perfect replacem buying experience. I urgently needed to replace an older vehicle that needs repairs, and Audi Central Houston helped me get into the perfect replacement. More