Audi Cary

Great service, friendly staff. Wish more COVID-19 safety protocols were in place. Not all staff were wearing masks or practicing social distancing. Overall solid buying experience. Will consider again in protocols were in place. Not all staff were wearing masks or practicing social distancing. Overall solid buying experience. Will consider again in the future. More

Awesome experience start to finish! You, Hugh, Ed - each made us feel like we were their only customer, despite a busy showroom. Ty was knowledgeable and patient. He made sure all of our questions were answ made us feel like we were their only customer, despite a busy showroom. Ty was knowledgeable and patient. He made sure all of our questions were answered and walked us through each step of the process! More

It was such a pleasure working with Eric. The process was seamless. The team was great and I got the car that I wanted and more.. comfortable, great service and smiling faces! Thank you team for the suppo seamless. The team was great and I got the car that I wanted and more.. comfortable, great service and smiling faces! Thank you team for the support and guidance on getting me into my new Q5 :) More

Thanks Eric for normalcy among the chaos! During this difficult time of a pandemic, Eric and Hugh made the purchase experience easy and a pleasurable experience. Eric was the first person to During this difficult time of a pandemic, Eric and Hugh made the purchase experience easy and a pleasurable experience. Eric was the first person to respond to my online general inquiry about a vehicle. I live about an hour away and I was pleased that Eric answered all my questions, took additional pictures and provided everything asked so I could make an educated decision remotely. I made an appointment and went to the dealership for a test drive. Upon arrival, the vehicle was being sanitized/wiped down; every button, handle, seat, steering wheel, and key. After returning from the test drive it was raining and I was met at the car with an umbrella. Negotiations were simple, professional and to the point. Hugh was a pleasure to chat with and complete the business side of things. Eric delivered the vehicle to my home a couple days later. He wiped down the car again on delivery. I really appreciated that. I would highly recommend. My only suggestion is for the dealership to upgrade their customer chairs and meeting areas to something more luxurious to match the luxurious brand of vehicles. Also the vehicle was not as detailed as I had hoped on arrival, but that's just me being picky. More

Awesome experience in a very difficult time of a pandemic. Totally professional, exceptional cleaning and sanitization procedures. Eric was amazing and very informative. Thank you! pandemic. Totally professional, exceptional cleaning and sanitization procedures. Eric was amazing and very informative. Thank you! More

A pleasure working with Johnnie Richards I recently purchased my Audi from Audi Cary. My process started with an online inquiry to test drive and A4 and a Q5. Johnnie was very prompt in rea I recently purchased my Audi from Audi Cary. My process started with an online inquiry to test drive and A4 and a Q5. Johnnie was very prompt in reaching out to me and scheduling a test drive. The A4 I was initially interested in sold before I could get to the dealership, but Johnnie notified me and assured me that one with similar features would be available for me to test drive. Johnnie delivered! During the test drive Johnnie answered all of my questions and even provided additional information and considerations that I had not thought of. He was very thorough in explaining the features of the car. I appreciated his respectfulness and not being pushy. Once we decided on a price the entire process was very smooth and effortless. I really appreciate Johnnie fulfilling a request made by my significant other to make taking delivery of my car a memorable experience by bringing my car into the showroom and having a bow on it. I enjoyed working with everyone involved in the process in addition to Johnnie: Wes Smith, Bobby Pepin, Gene Larsen, and Hugh Bodenstine . Johnnie has also been great with responding to questions I've had since completing my purchase. Also, Wes Smith is a man of his word and made it worthwhile for me to do business with Audi Cary and I'm so glad I did. I love my A4!!! More

Excellent Buying Experience We were in a time "crunch" on trading vehicles. The sales manager, Bobby Pepin, our sales advisor Len Talarico and Gene Larsen in finance made this on We were in a time "crunch" on trading vehicles. The sales manager, Bobby Pepin, our sales advisor Len Talarico and Gene Larsen in finance made this one of the easiest and fastest transactions one could ever hope for when purchasing a vehicle. We definitely will be back when another vehicle is needed. More