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Audi Cary
Cary, NC
1,097 Reviews
Audi Cary is proud to be a member of the Leith Automotive Group, which has been serving Raleigh and surrounding areas since 1969. The Audi brand joined the Leith family of dealerships in 1980 and Leith Audi moved to Cary, NC in 1994.
Our expert sales staff is eager to share its knowledge and enthusiasm with you as you search for the perfect new or pre-owned vehicle. Our goal is to provide each customer with a professional and enjoyable sales or service experience. For more information, feel free to visit our website or give us a call. We look forward to hearing from you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,097 reviews
May 29, 2020
I absolutely love my Audi A6!! I had a minor problem when I got the car but it was quickly fixed and runs like a champ!! Eric is genuinely good person and a amazing salesman. Michele in service gave me aweso I got the car but it was quickly fixed and runs like a champ!! Eric is genuinely good person and a amazing salesman. Michele in service gave me awesome customer service and fully explained everything I needed to know about the car. Also, I was always greeted with a smile from everyone in Audi Cary! I 100% recommend this place! More
by 35lrevans
May 29, 2020
Great employee! Worked with me and gave me the best service!!! I was happy to get the best deal for my car. I was able to drive off with a brand new car. service!!! I was happy to get the best deal for my car. I was able to drive off with a brand new car. More
by smnbell02
May 29, 2020
Eric at Audi Cary was great!!!!! He helped me every step of the way and was very informative!!!! Hugh was also was able to get me a Lower interest rate which was great!!!! of the way and was very informative!!!! Hugh was also was able to get me a Lower interest rate which was great!!!! More
by Kb
May 29, 2020
Helpful, patient, and knowledgeable! Eric was great to work with! From the moment I called in to picking up my finished vehicle he was exemplary in his customer service. This was my first Eric was great to work with! From the moment I called in to picking up my finished vehicle he was exemplary in his customer service. This was my first time purchasing a car in general and he made the process smooth and less intimidating. He listened to my needs and did not pressure me in to a vehicle or package that didn't make sense for my budget and lifestyle. Additionally, Hugh was super personable and patient at the tail end of the process when signing all the paperwork. Highly recommend this dealer if you are looking for an Audi in the Raleigh area. They have a great selection of vehicles and the staff is super friendly! More
by eaprice86
May 26, 2020
Len and the entire team at Audi was fantastic to work with. The buying process was one of the best and easiest we have ever dealt with. From the moment we walked in it everyone was friendly and accommoda with. The buying process was one of the best and easiest we have ever dealt with. From the moment we walked in it everyone was friendly and accommodating. I am an Audi buyer for life now and will continue to bring my business to the Cary location! Thanks Len, Eric and team for such a smooth process (and our new car)! More
by Jenncarlin31282
May 25, 2020
Great service, friendly staff. Wish more COVID-19 safety protocols were in place. Not all staff were wearing masks or practicing social distancing. Overall solid buying experience. Will consider again in protocols were in place. Not all staff were wearing masks or practicing social distancing. Overall solid buying experience. Will consider again in the future. More
by wooten.ben
May 19, 2020
Awesome experience start to finish! You, Hugh, Ed - each made us feel like we were their only customer, despite a busy showroom. Ty was knowledgeable and patient. He made sure all of our questions were answ made us feel like we were their only customer, despite a busy showroom. Ty was knowledgeable and patient. He made sure all of our questions were answered and walked us through each step of the process! More
by Bethazb
May 18, 2020
Nothing short of phenomenal I had my heart set on an Audi Q5 for a while now, and found the best options for the price point I was looking at in Cary, so being from West Virginia I had my heart set on an Audi Q5 for a while now, and found the best options for the price point I was looking at in Cary, so being from West Virginia, decided to make the four hour trek over there. From the moment we got to the dealership, the service was absolutely incredible. I was with my family, who are.. a lot to handle for a lack of better terms, and Eric and Hugh were both so incredibly patient, and accommodating to all of the outlandish requests for discounts every five seconds, and all kinds of other things haha. Eric was absolutely exceptional in everything from explaining the car features (the MMI, wireless charging, etc.) to outlining a perfect test drive route that allowed for me to really get a feel for how the car handles. Everybody on staff were so incredibly accommodating, and I can't stress enough how much I love my new car either. Also, shout out to Hugh for dealing with my Dad in a one on one situation, and coming out of it laughing. If Cary were closer, this would be the only place I'd go to get my service done, genuinely blew me away in terms of knowledge, and service. More
by apatel.61593
May 06, 2020
It was such a pleasure working with Eric. The process was seamless. The team was great and I got the car that I wanted and more.. comfortable, great service and smiling faces! Thank you team for the suppo seamless. The team was great and I got the car that I wanted and more.. comfortable, great service and smiling faces! Thank you team for the support and guidance on getting me into my new Q5 :) More
by k1ng.morillo
April 23, 2020
Thanks Eric for normalcy among the chaos! During this difficult time of a pandemic, Eric and Hugh made the purchase experience easy and a pleasurable experience. Eric was the first person to During this difficult time of a pandemic, Eric and Hugh made the purchase experience easy and a pleasurable experience. Eric was the first person to respond to my online general inquiry about a vehicle. I live about an hour away and I was pleased that Eric answered all my questions, took additional pictures and provided everything asked so I could make an educated decision remotely. I made an appointment and went to the dealership for a test drive. Upon arrival, the vehicle was being sanitized/wiped down; every button, handle, seat, steering wheel, and key. After returning from the test drive it was raining and I was met at the car with an umbrella. Negotiations were simple, professional and to the point. Hugh was a pleasure to chat with and complete the business side of things. Eric delivered the vehicle to my home a couple days later. He wiped down the car again on delivery. I really appreciated that. I would highly recommend. My only suggestion is for the dealership to upgrade their customer chairs and meeting areas to something more luxurious to match the luxurious brand of vehicles. Also the vehicle was not as detailed as I had hoped on arrival, but that's just me being picky. More
by JB
